USPS not updating

Question

Shipments with USPS always showing "No Status" even though the same tracking number copied and pasted into tracking through USPS web site shows status updates.  Multiple entries.

Answer 1

If you search here you will find a post that details why it will not sync.

Comments

I did before my post and just now due to your comment.  Nothing, just others with similar complaint and no answer.

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Oh crap.  I read that as UPS.  j have to start wearing my glasses in bed.

Let me see if I can find why you might be having an issue.

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Open the delivery and at the top click the menu,  the three dots, then click Clear History.  Do a refresh and see if it gets data.  

If that doesn't work, would you mind doing a copy and paste the tracking number here?  It won't reveal any personal information.

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Hey there - I know others have told you (sometimes in less than friendly terms) that USPS changed their API (https://www.usps.com/business/web-tools-apis/documentation-updates.htm). Web Tools was deprecated as of Jan 25, 2026

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The full Web Tools API platform is retired as of January 25, 2026. To avoid any service disruptions, migrate to the new USPS APIs. Contact USPS API Support for help

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The problems started more than a year ago. Since Deliveries doesn't use the API, the API being deprecated isn't the issue.

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I hadn't had a problem until the API was retired.

If this doesn't use the API, why do we see the API deprecation notice in the app during the refresh?

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What version of Deliveries are you using

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I am on version 6.0.2(1975)