Q&A - Deliveries Package Tracker Android App - Recent questions and answers in Synchronization

Answered: USPS down? Web Tools has been retired effective January 25, 2026.

Thu, 05 Mar 2026 13:14:39 +0000

Sorry for being quiet on this for so long, but unfortunately, there's much more to it.

Firstly, I had to invest a lot of time in new requirements to release updates of apps on Google Play. I'm close to finishing that.

Secondly USPS seems to be going into a very unfortunate direction that will keep me from offering them as an easy-to-use option within the app starting next month, to quote:

Paid Consumer Service Provider Access

USPS will provide paid access to the Tracking API for any Mailer ID through the USPS API platform. This is for companies that do not play a direct role in the creation of a package label but may provide information to end consumers. Paid access will be subject to a monthly fee and other requirements set forth in a signed Intellectual Property (IP) license agreement. Access to track packages for MIDs which are not owned by or authorized to the third-party provider is limited to companies with a signed IP agreement under the specific conditions noted in the agreement.

Full details: https://postalpro.usps.com/Tracking_APIAccess_Control_Changes_Release_Overview

So even if the monthly fee would be feasible to be paid by me (I doubt it), it seems like it wouldn't even work for a lot of packages. On top of that, the USPS developer portal won't grant me access to creating API credentials with a newly created business account,...

I will still try to find a solution, but it looks a lot like it will have to be moved to a non-native integration as soon as the old API stops working again

Amazon.ca automatic sync not functioning?

Fri, 27 Feb 2026 11:00:19 +0000

I'm not sure if it's a temporary thing from Amazon's end, but the auto sync feature doesn't seem to work anymore. Not sure if others are experiencing this as well.

4xp link has changed

Fri, 06 Feb 2026 14:37:47 +0000

The 4XP link shows a manual redirection. It goes to:

https://m-track.4px.com/#/details/4PX3002488836246CN

Unable to sync with eBay

Thu, 29 Jan 2026 11:47:49 +0000

This issue just started yesterday, but the app is not automatically syncing with eBay, and when I try to do it manually I get a message stating "Error loading data."

As stated, this just started happening yesterday. Prior to that I had no issues and hadn't made any changes or updates to my phone. I've tried removing and reauthorizing eBay, but I still get the same issue.

At this point I'm not sure if it's an issue on eBay's end, or something in the app itself. Any help would be appreciated.

Amazon.in is broken for months

Tue, 27 Jan 2026 15:44:31 +0000

After adding Amazon.in using browser or load function, it loads the existing orders but on next sync, it says incorrect credentials.

Answered: Amazon.de Business still broken w/ 6.0.2

Mon, 30 Jun 2025 09:58:52 +0000

Could you try using the "Browser" button while adding the account in the synchronization settings? As soon as you're logged in and see your orders in the browser, press "save".

Looks like Amazon added a new kind of captcha that the app does not support (yet)

Add Amazon.ie that launched recently in Ireland

Mon, 14 Apr 2025 13:32:51 +0000

Can you please add support for Amazon.ie orders?

Not syncing deliveries, despite successful sign-in

Mon, 07 Apr 2025 17:16:06 +0000

Lately I've been having issues with Amazon Syncing with my account. I have signed out and signed back in again, but the same issue persists.

- Logging in on Amazon is no issue
- When opening the browser to check orders, via the settings --> synchronization page, it opens, and shows the pending orders
- App does not sync those new changes to main menu.

What can I do on my side?

I try and log into Amazon and I get this pop-up that says: Two-factor authentication

Thu, 27 Mar 2025 16:52:38 +0000

I try and log into Amazon and I get this pop-up that says:

Two-factor authentication

Amazon sent you a verification code: null (x*@X**.com)

Then there's a space that says "Auth code"

Then it says: CANCEL OK

I never receive any of the emails with the auth codes.

How do I make this pop-up stop and log into Amazon?

Unable to reconnect the app to Deliveries for sync

Thu, 20 Mar 2025 01:54:51 +0000

Hi,

My app for some reason disconnected from Deliveries and its not syncing. When I put my email and password to reconnect it does not let me login because I guess I created my account very long ago and my password is less than 8 characters, the app does not accept anything less...

I can login on the web page with my 7 char password but I don't see anywhere to change my password... So I logout and try the forgot your password link and enter my email address and it says instructions have been sent to reset my password but I never get the email, its not in my junk/spam folder... Try the forgot password from the app, same, email never arrives...

I'm out of ideas, how can I fix this?

Thanks,

G

Please consider having the estimated delivery date sync between devices when manually set by the user.

Fri, 14 Mar 2025 06:19:48 +0000

This is a feature that has been asked for a few times over the years. I would like to see this added if only as an option.

Amazon orders not syncing

Mon, 24 Feb 2025 00:54:38 +0000

Error description:

Not all of my Amazon purchases are showing up, I know that the app & my Amazon account are configured correctly bec some of them are showing up .... I have, several times, cleared the cache, cleared the data, & force stopped the app, and I have even uninstalled and reinstalled it, but many purchases are still not showing up...

Please advise; there are obviously many other similar apps I can use, but I really like, well, liked, this 1 ...plus, I rarely pay for apps, and, I did, against my better judgment, pay full price for this one.

Thanks very much,

Lori Lefkowitz

Cannot log into Amazon.com

Fri, 14 Feb 2025 17:58:35 +0000

I am setting up a new device. Amazon sync was not working. I removed it and tried to recreate it. I can sign in to Amazon using the browser feature, however the connection is not created and the credentials aren't saved. I'm on the 6.0.1 beta.

Answered: DHL Express International not updating

Wed, 12 Feb 2025 15:22:29 +0000

Kindly send an error report from the app (in detail view of the delivery in question, select "Report problem" from the three-dot menu), so I can take a look.

Amazon.com sync is not working

Wed, 29 Jan 2025 04:48:03 +0000

Amazon.com sync has not been working for more than a week, now. New orders show up, but the status never updates. The view on web option works.

Amazon synchronization is one of the best features of this app. Please fix it!

Answered: Amazon sync broken (no new orders are being synced)

Fri, 24 Jan 2025 12:39:51 +0000

Amazon seems to be actively changing the order overview right now. New beta is available.

Answered: Synchronization is broken.

Wed, 22 Jan 2025 23:27:35 +0000

I'm doing my best to fix this ASAP (only affects the beta version). Sorry for the inconvenience.

USPS “Estimated Delivery Date” is missing

Tue, 03 Sep 2024 21:19:08 +0000

The Estimated Delivery Date is missing for USPS, so all shipments fall to the bottom of the Active list.

Answered: DHL not syncing anymore

Fri, 12 Jan 2024 12:06:52 +0000

I also have the same problem, however in most cases ther is a workaround for this by selecting Deutsche post which also syncs with DHL

Answered: Amazon.in Sync has stopped syncing orders

Sun, 24 Dec 2023 20:47:50 +0000

I fixed this problem by revoking my Amazon account on the app. I then changed the Amazon password and set it up again in the Package Deliveries app. After that, my Amazon deliveries started having again.

New Amazon orders are showing up twice in the app

Sat, 02 Dec 2023 06:53:17 +0000

Within the last week or two any time I place a new order with Amazon the order is imported twice into the app. They both have all the same information, and if I leave them both in they both receive updates at the same time, so they are effectively duplicate orders. I have been solving this by just deleting one of the orders (which doesn't affect the one I leave in the app), but it appears to be a bug that is happening when an order is placed through Amazon.

Answered: Deleted delivery keeps reappearing

Thu, 23 Nov 2023 15:04:19 +0000

I think it keeps reimporting that since it's in your Amazon orders. I think simply selecting it and marking it as "Completed" should not make it reappear

Cant change Amazon Region

Sat, 02 Sep 2023 11:29:39 +0000

Hello, when i try to add my amazon account it adds my US account, but not my german one. And there is no Option to change it.

How do I get my Google login on Chromebook to resume working?

Thu, 20 Jul 2023 21:51:10 +0000

I've been using Deliveries for years on my Android phone and on my Chromebook. Synchronization, logged in through Google, has always worked fine - until a few days ago.

Now, when I try to synchronize on my Chromebook, I get an error message "Google Sync failed! Please reconfigure your account." But when I go to Settings > Synchronization, the Synchronization switch is greyed out, and when I click on the Google button to try to reconfigure, the app blinks but nothing else happens. (Note: now I'm getting "Unknown Sync failed!")

Synchronization still works fine on my Android phone, which also uses my Google account for synchronizing.

How do I fix this? Do I have to create a Deliveries account and switch both apps to use that? And if I do, is there any way to preserve my data?

Thanks in advance for any assistance!

OnTrac Synchronization Not Working

Mon, 03 Jul 2023 21:29:21 +0000

Hello!

OnTrac recently re-designed their website a few months ago and it seems to have broken synchronization for the app as well. I've had about ~5 packages since the change via OnTrac and all of them have never successfully synced. The "Show in browser" button in the overflow menu still works fine, it's just pulling delivery status updates that's broken. Here is one of these packages as an example to help debug:

OnTrac Tracking URL: https://www.ontrac.com/tracking/?number=C11596271526803
Tracking Number: C11596271526803

Please let me know if you need anything else from me and thanks in advance!

Can't connect Google account

Thu, 22 Jun 2023 09:41:35 +0000

When I go to Settings -> Synchronisation -> Google

It seems like a windows is going to open but closes immediately.

I don't have any error code or any other message.

Answered: UPS sync is down as of 05-24-23.

Tue, 30 May 2023 08:39:59 +0000

I'm actively working on this, but cannot promise anything nor give an ETA.

There's a high chance I will need to (temporarily) remove native support for UPS and only display their website in the app, as I already sunk 3 full work days into it and didn't find a solution.

I'm also re-evaluating their API usage restrictions in hopes that I can use it, but at the very least that would require me to tunnel all UPS requests through my own server and I'm not sure how much it can handle

Sorry for the inconvenience and wait!

UPS error loading data

Tue, 30 May 2023 07:51:43 +0000

Hello, i have problem when adding tracking info manually, for UPS , it keeps telling me : error loading data, i check on UPS website and it's working, also its mixing up shipment details one with the other.

Answered: Amazon sync no longer working

Mon, 29 May 2023 19:02:09 +0000

amazon.com is and has been working fine all year. Any issues are not with the application.

Can you please add Walmart to the Synchronization?

Sat, 06 May 2023 14:06:11 +0000

Can you please add Walmart to the Synchronization?

I get most of my stuff from Walmart and Amazon. It would be nice if your app would automatically add Walmart orders like it does with Amazon and eBay.

Android app suddenly not syncing with Google

Thu, 04 May 2023 14:21:49 +0000

This morning the app (Version 5.7.22 (1956)) was saying it had lost sync with Google. I did the normal thing to go to Settings->Synchronization and clicked on Connect with Google account. That made the title bar go black briefly but did NOT link to my Google account.

I have since power cycled my phone. No change in behaviour. I have uninstalled the app and power cycled the phone and reinstalled the app. I still cannot connect to my Google account.

My phone has no problems accessing my Google account for photos, gmail, wallet, passwords etc. I have not made any changes to my Google account userid(email) or password in many months. I did not install any new apps this past week, and had not updated any apps until AFTER this problem surfaced today.

Any suggestions on what I can do? Right now Deliveries is not syncing to Google, which I would like it to do, and I have lost my current list of about 20 in-transit packages.

--michael

App won't sync

Tue, 18 Apr 2023 18:57:02 +0000

I can't login with Google for synchronization

Fri, 03 Mar 2023 16:50:08 +0000

In this post "I can't sync with my google Account" it is suggested to convert Google account for a Deliveries-account, but I am not able to do that conversion, when I try I gett error "invalid email".

CTT Portugal doesn't sync

Sat, 04 Feb 2023 11:57:51 +0000

Brasil correio erro.

Thu, 22 Dec 2022 15:23:23 +0000

Correios do Brasil não funciona.

Correio erro

Thu, 22 Dec 2022 15:22:32 +0000

Correios do Brasil não funciona.

Multiple deliveries aggregated under a single Amazon order

Wed, 21 Dec 2022 15:50:56 +0000

This has been asked, but it won't let me upvote the other question, so I am trying again. When an order includes multiple items that are shipping separately, currently, the app aggregates all of the items under a single entry. If you try to manually edit the information, it is overwritten at the next sync. My desired functionality would be that when syncing Amazon, it creates a separate entry for each tracking number, not just for each order. Thanks.

ctt Portugal not working

Mon, 19 Dec 2022 09:47:36 +0000

Hi!

The CTT tracking number doesn't show any registry in app. But in the ctt website it is ok.

show deliveries in google calendar

Thu, 15 Dec 2022 14:23:16 +0000

hello, how can i sync my deliveries and show them in my google calendar along with my other meetings and reminders? i see others asked this questions but non have been answered. thank you.

Amazon.de showing JavaScript snippet in package contents

Wed, 23 Nov 2022 07:51:31 +0000

Hi there,

this started some time ago, but my Amazon.de deliveries started showing some JavaScript snippet in the package contents list, such as:

• if(window.uet){window.uet('be','p13n-...

Thanks for looking into this!

Could amazon.com.be be added to the sync feature?

Tue, 25 Oct 2022 11:46:21 +0000

Answered: Zásilkovna tracking not working

Thu, 13 Oct 2022 14:24:06 +0000

Ahoj, doručovatel "Zásilkovna" nefunguje. Přikládám sledovací číslo Z 836 0329 994. Při zobrazení na webu z aplikace vše funguje. Díky.

Hi, the delivery service "Zásilkovna" isn't working. I'm attaching tracking number Z 836 0329 994. When viewed on the web from the app everything works. Thanks.

https://tracking.packeta.com/cs_CZ/?id=8360329994

Amazon deliveries progress not correct

Wed, 07 Sep 2022 18:50:34 +0000

I get the initial 'load' of the delivery from Amazon, but the details show something 'wierd':

00:00

  Package contents:

  · <the correct content in first line>

  . if(window.uet)

    {window.uet('be','p13n-...

This last two lines 'literal', something looks strange here.

And, of course, no more updates afterwards.

Somebody has a clue of what's happening?

Thanks

Bak

Gmail account doesn't sync anymore. Deliveries doesn't respond to emails

Wed, 08 Jun 2022 22:18:15 +0000

It used to work perfectly fine but now email doesn't sync at all. Deliveries doesn't respond at all when I email them at the email given for developer contact in Google play. What do I do?

Answered: Error: Your device keeps sending invalid Google login data

Mon, 02 May 2022 16:47:14 +0000

If you get a notification with this error message, it means that your device keeps returning expired Google account information despite the app asking for new (working) ones.

To fix this, the first step is to remove the account from the synchronization settings in the app and add it again afterwards. This should perform a full synchronization.
Unfortunately, in recent tests, this only helped for a very short time and the error keeps reappearing.

If the first step does not help in the long run, there are only two options left:

(preferred) Switch to a Deliveries account.
To do this, remove the Google account from the synchronization settings of the app on all your devices and register a new Deliveries account right below. All your existing data will be migrated to the new account automatically on the first synchronization.
Afterwards, you may contact me at deliveries@orrs.de to remove your old Google account from my system.
Remove the Google account from the synchronization settings of the app.
Afterwards, completely remove the Google account from your device in the system settings and add it again afterwards. Note that while I did not lose any data doing this in my tests, this is at your own risk.
When everything is set up, add the Google account in the synchronization settings of the app again.

Error message

Tue, 05 Apr 2022 05:26:04 +0000

Why do I get a error message every time I try to sync to get updates on my FedEx package. It shows up in the website version but keeps telling me there is a error loading data in the app.

how do I track packages via amazon.se?

Fri, 11 Mar 2022 07:41:50 +0000

Answered: Why does DHL Tracking say "Error Loading Data"?

Wed, 19 Jan 2022 07:26:09 +0000

In my case, I have seen that DHL transferred the package to a local provider (bpost). On the website of DHL, I can see every movement, also the transfer from DHL to bpost. The tracker stays the same.

After the parcel has been transferred to the second provider, the app shows 'Error loading data!'.

When I change the provider to the second provider, it works fine.

How come that the app isn't smart enough to keep the same tracker?
At least, I should get a notification that there was a sync problem.
It would be nice if I can specify another sound for that notification.

Patrick

Answered: Can you add amazon.pl support?

Tue, 28 Dec 2021 15:53:10 +0000

It'd be really great if support for Amazon.pl was added!

Answered: Unable to migrate info to new device

Thu, 23 Dec 2021 21:30:40 +0000

Unfortunately, I'm not sure what could be causing the backup to fail, it's a pretty basic implementation. Did you try with and without the "Compatibility mode" in the backup settings?
You could try choosing a different app in the saving dialog (e.g. your email app).

Apart from that, I don't really see an option, as the app data cannot be accessed manually without root and creating a custom version of the app just for this is out of scope, seeing how long my ToDo list the app is right now