Q&A - Deliveries Package Tracker Android App - Recent questions and answers in Website

Answered: USPS down? Web Tools has been retired effective January 25, 2026.

Thu, 05 Mar 2026 13:14:39 +0000

Sorry for being quiet on this for so long, but unfortunately, there's much more to it.

Firstly, I had to invest a lot of time in new requirements to release updates of apps on Google Play. I'm close to finishing that.

Secondly USPS seems to be going into a very unfortunate direction that will keep me from offering them as an easy-to-use option within the app starting next month, to quote:

Paid Consumer Service Provider Access

USPS will provide paid access to the Tracking API for any Mailer ID through the USPS API platform. This is for companies that do not play a direct role in the creation of a package label but may provide information to end consumers. Paid access will be subject to a monthly fee and other requirements set forth in a signed Intellectual Property (IP) license agreement. Access to track packages for MIDs which are not owned by or authorized to the third-party provider is limited to companies with a signed IP agreement under the specific conditions noted in the agreement.

Full details: https://postalpro.usps.com/Tracking_APIAccess_Control_Changes_Release_Overview

So even if the monthly fee would be feasible to be paid by me (I doubt it), it seems like it wouldn't even work for a lot of packages. On top of that, the USPS developer portal won't grant me access to creating API credentials with a newly created business account,...

I will still try to find a solution, but it looks a lot like it will have to be moved to a non-native integration as soon as the old API stops working again

Answered: DHL Express International not updating

Wed, 12 Feb 2025 15:22:29 +0000

Kindly send an error report from the app (in detail view of the delivery in question, select "Report problem" from the three-dot menu), so I can take a look.

UPS error loading data

Tue, 30 May 2023 07:51:43 +0000

Hello, i have problem when adding tracking info manually, for UPS , it keeps telling me : error loading data, i check on UPS website and it's working, also its mixing up shipment details one with the other.

show deliveries in google calendar

Thu, 15 Dec 2022 14:23:16 +0000

hello, how can i sync my deliveries and show them in my google calendar along with my other meetings and reminders? i see others asked this questions but non have been answered. thank you.

Gmail account doesn't sync anymore. Deliveries doesn't respond to emails

Wed, 08 Jun 2022 22:18:15 +0000

It used to work perfectly fine but now email doesn't sync at all. Deliveries doesn't respond at all when I email them at the email given for developer contact in Google play. What do I do?

Error message

Tue, 05 Apr 2022 05:26:04 +0000

Why do I get a error message every time I try to sync to get updates on my FedEx package. It shows up in the website version but keeps telling me there is a error loading data in the app.

Answered: Why does DHL Tracking say "Error Loading Data"?

Wed, 19 Jan 2022 07:26:09 +0000

In my case, I have seen that DHL transferred the package to a local provider (bpost). On the website of DHL, I can see every movement, also the transfer from DHL to bpost. The tracker stays the same.

After the parcel has been transferred to the second provider, the app shows 'Error loading data!'.

When I change the provider to the second provider, it works fine.

How come that the app isn't smart enough to keep the same tracker?
At least, I should get a notification that there was a sync problem.
It would be nice if I can specify another sound for that notification.

Patrick

Would it be possible to link/sync with Pirateship?

Tue, 07 Sep 2021 23:15:21 +0000

What would be necessary to sync with a Pirateship? An API?

I would definitely be interested in linking PShip with Deliveries if at all possible! You guys are my two favorite shipping-related services by far

Ekart & ECOM Not working anymore

Mon, 09 Aug 2021 05:03:48 +0000

Ekart & ECOM Not working anymore

Answered: Does the app automatically add shipments from my email?

Fri, 07 May 2021 16:48:38 +0000

I believe the original way of doing this was to set up a rule from gmail to your token email on this app. Would be a string of random characters @sync.orrs.de. Unfortunately, to set that up, you have to send a confirmation code from gmail... and that seem to just get lost in the fray at this moment. I've been trying to re-set mine up for a while now and I never see it get approved, nor do I ever get an email forwarded to my account to confirm.

pls give option to upload bulk tracking numbers in excel

Fri, 26 Mar 2021 10:33:15 +0000

Answered: Why isn't the tracking info updating & syncing? AGAIN

Fri, 10 Jul 2020 12:31:56 +0000

I'm assuming you're talking about syncing between mobile app and website? I'm not the developer, but let me try to troubleshoot the issue.

Did your mobile app logout by any chance?
Have you tried forcing manual sync by pulling down the tracking list in app's main window?

Why can't I Synchronize accounts?

Sun, 21 Jun 2020 21:45:22 +0000

The app and website accounts aren't synchronizing--how do I fix this?

Answered: Doesnt sync with CTT

Thu, 04 Jun 2020 05:38:57 +0000

Exactly. Waiting for a fix.

Answered: How to turn auto fetch on

Tue, 03 Dec 2019 23:08:05 +0000

Thanks for the request! The "Fetch automatically" option is only for the Amazon/eBay sync and requires the pro version to be active.

If you own the pro version, you can try to restart your device completely. If that doesn't help, here's some more information on troubleshooting license issues: https://help.orrs.de/1256/troubleshooting-pro-version-activation-via-google-play

Answered: Sync problems in 5.7

Wed, 13 Nov 2019 14:05:30 +0000

Please try removing and re-adding your Google account in the sync settings on all devices.

Sorry for the inconvenience!

Answered: Royal Mail & USPS not updating tracking information

Thu, 23 May 2019 21:39:53 +0000

Ups didn't stop by my address to drop off my 14kt gold Diamond luxury watch today because Fingerhut messed up on my address

Poste française

Sun, 19 May 2019 10:21:17 +0000

La synchronisation de Poste Française ne se fit plus, uniquement par le web mais pas dans l'application

DB corruption

Sat, 27 Apr 2019 13:59:17 +0000

Check out this dB corruption

FedEx entry got mixed with a China post entry

https://imgur.com/a/qDOkGFh

Chrome Extension or Windows App?

Sat, 15 Dec 2018 12:57:06 +0000

Are there any plans in the pipeline to make a wrap the website into a Windows app or a Chrome extension? I'd love to be able to see quick information at a glance without having to navigate to the website every time.

Why captcha for EMS China?

Thu, 07 Jun 2018 17:17:34 +0000

Why do we have to manually refresh EMS China shipments and enter captcha when checking same tracking number from other sites does not require it?

Answered: Re-syncing to Active Account doesn't work

Thu, 26 Apr 2018 11:15:07 +0000

While I've tried to troubleshoot this issue many times, I haven't found a way to reproduce it yet.

The only explanation for this would be that the unique Google ID of your account changed or differs from time to time.

I've taken some time to build a logging solution into my server that should catch this issue and help me understand it better. Could you please try to log in with your account again and let me know if you got the error?

Website not Syncing when I mark Deliveries as Completed

Sat, 27 Jan 2018 03:54:44 +0000

Whenever I mark something as completed on my Android Device, it doesn't seem to mark it as completed on the website. Is there a way to fix this?

Answered: how to make an account?

Mon, 11 Dec 2017 01:39:36 +0000

Via the app. You need to have pro option purchased

Answered: Sync fromvwebsite looses delivery info

Fri, 27 Oct 2017 21:42:43 +0000

Same here...many problems with this app these days. It's become very frustrating to use. Looks like maybe no longer a priority for the developer?

synchronization -- open in browser -- Libanpost -- wrong url

Thu, 10 Aug 2017 06:15:11 +0000

when clicking "open in browser" it is not getting result.

i noticed the opened URL is wrong

https://www.libanpost.com/english/tools-support/track-amp-trace?sn=RSXXXXXXXCN

To be fixed to read

https://www.libanpost.com/english/tools-support/track-and-trace?sn=RSXXXXXXXCN

Answered: Unable to add account

Tue, 01 Aug 2017 07:01:15 +0000

That has always been the case - only eBay and Amazon are supported for auto-syncing.

Answered: windows 10 app

Wed, 12 Jul 2017 08:49:20 +0000

I posted a request yesterday about that.

It would be better to have one request with as many upvotes as we can, rather than many non-voted threads. Thank you.

https://help.orrs.de/2848/windows-10-uwp-app

Possibility of a Chrome Extension?

Thu, 15 Jun 2017 19:01:44 +0000

I love this app and paid for it almost immediately. I would really love to see a chrome extension for this so that I don't have to go to the site or look at my phone while working; any chance of this happening?

please add Etsy support

Sun, 23 Apr 2017 14:44:16 +0000

this will be super helpful along with eBay and Amazon support you already have.

Aramex not working again

Wed, 15 Feb 2017 01:06:01 +0000

Hopefully you can fix it as soon as possible

Answered: Delivery status on sync webpage not updating

Thu, 26 Jan 2017 20:32:51 +0000

Please try removing the sync account from the Android app and add it again afterwards.

Answered: The app can't update anymore Post Italy (Poste Italiane).

Thu, 26 Jan 2017 19:20:58 +0000

I'll fix this soon, sorry for the inconvenience!

Why don't add AliExpress account support?

Sat, 19 Nov 2016 11:44:00 +0000

Hi. I've buy pro version about a year ago. I love your app... But for me it would be necessary add support to the AliExpress site. Why don't you add it in the next version? Would be great! Thank you

can you add accounts for amazon.de and coolblue.be

Sun, 04 Sep 2016 15:34:34 +0000

please add european amazon accounts aswell as coolblue accounts

thx

SB

Click-N-ship/Business Pro sincronic

Tue, 30 Aug 2016 00:36:43 +0000

Dear friend thank you for your help with this app, inhave a question about this service , i don't know if you already have thisn, service , but we need to sincronic,the amazon seller central or Click-N-ship/Business Pro to the app or website
Can you please provide us some soport to this feature
Whiting gor you reply, have a great day

Not seeing amazon oe ebay packages being added

Sun, 08 May 2016 14:39:38 +0000

Without de-syncing and re-syncing. Am I not being patient enough?

Can I track packages in Google Spreadsheets with your software?

Sun, 27 Mar 2016 22:37:14 +0000

Hello,

I'm the owner of Mail Forwarding company and would love to know if I can track packages in Google Spreadsheets with your app?

If not do you plan on developing solution to track packages inside Google Spreadsheets?

Thank you very much upfront.

Best,

Dejan

doesn't work

Wed, 17 Feb 2016 06:03:09 +0000

Sync doesn't work i updated many shipments with different carrier's but all is not show any record i Uninstalled it 3 times and reinstall it again same problem

No longer able to connect to my sync account after 5.0.3 update.

Sun, 07 Feb 2016 15:46:25 +0000

I've tried revoking the connection through the app and then re-adding it. It says that it's trying to create an account rather than just adding the sync to the one that already exists. Do I need to revoke it across all my devices? As I also have a tablet that's connected? It basically just tries to create a new sync account with my Google info when one already exists. I'd be fine with deleting my old account on the web site if that's an option too.

Oddly enough it re-syncs fine on my tablet (galaxy tab s 8.4 with marshmallow rom) but doesn't on my marshmallow stock Nexus 6.

Any plans to incorporate currier accounts to sync feature?

Tue, 22 Dec 2015 00:47:07 +0000

Hello,

I have a business and so have an account with a couple of curriers. Any plans to integrate them in your app?

That would be awsome.

Thanks,
Amjad

Answered: Purchased Pro. Where in the app do I create an account for syncing?

Sat, 28 Nov 2015 11:00:11 +0000

It's located at Settings -> Synchronization. There you have two buttons - one with a Google symbol to log in with your Google account and one with a Deliveries icon to create an account using custom credentials.

Answered: USPS.com account support

Tue, 22 Sep 2015 17:59:04 +0000

Possibly using the automatic emails or txts that USPS sends when an item is shipped to one of the addresses we have on file with them.

Perhaps something similar with the emails we get from UPS, which are also automatic when a package is sent to one of the addresses we have on file with them.

Thanks,

Marc

Usps hascquit tracking

Tue, 22 Sep 2015 14:50:10 +0000

Usps hascquitvtracking.mother carriers track fine.

Filter in Website sync

Thu, 27 Aug 2015 21:04:29 +0000

Allow to filter deliveries in order to hide delivered like the app, and allow select some courier and other filter options.

Answered: Usps is no longer updating

Sat, 25 Jul 2015 19:58:20 +0000

Hey,

thanks for letting me know. I'll fix this in the next update, sorry for the inconvenience!

Answered: Sync Aliexpress

Sun, 14 Jun 2015 15:00:28 +0000

Already answered here before you openen this question http://help.orrs.de/95/aliexpress-package-adding?show=95#q95

Answered: aliexpress sincronizzazione

Sun, 14 Jun 2015 14:59:26 +0000

Already answered here before you openen this question http://help.orrs.de/95/aliexpress-package-adding?show=95#q95

Answered: please add AliExpress sync

Sun, 14 Jun 2015 14:57:30 +0000

Already answered here before you openen this question http://help.orrs.de/95/aliexpress-package-adding?show=95#q95

Answered: you plan to add import from Aliexpress?

Sun, 14 Jun 2015 14:55:53 +0000

Already answered here before you openen this question http://help.orrs.de/95/aliexpress-package-adding?show=95#q95