Q&A - Deliveries Package Tracker Android App - Recent questions and answers in Usage

Colis Privé is broken

Mon, 23 Feb 2026 14:17:41 +0000

Hi

Colis Privé is broken

Parcel number to test : HS000035030474300

Or HS0000350304 Postcode 74300

Thanks

DPD.fr is broken

Mon, 16 Feb 2026 19:56:32 +0000

Hi

Dpd.fr is broken

Parcel number to test : 10274001602983

Thanks

Answered: Pro version activiation not working

Sat, 18 Oct 2025 14:14:30 +0000

Unfortunately the license is bound to the store you purchase it in and there is no easy way to migrate the license.

If you contact me via email, I'll try to send you a code to unlock the pro version on your Google Play account.

Answered: Widget always blank

Tue, 30 Sep 2025 21:38:40 +0000

Same issue here, but I only have a Pixel 8 Pro, not a Pixel 10.

But it works perfectly fine on my tablet, just like before.

I suspect it has more to do with Android 16 than the device itself, as my problem with my phone started pretty much right after that happened.

Answered: UPS data error

Sun, 18 Jun 2023 16:01:09 +0000

Developer is aware of the issue. He posted this in another thread with that same question:

I'm actively working on this, but cannot promise anything nor give an ETA.

There's a high chance I will need to (temporarily) remove native support for UPS and only display their website in the app, as I already sunk 3 full work days into it and didn't find a solution.

I'm also re-evaluating their API usage restrictions in hopes that I can use it, but at the very least that would require me to tunnel all UPS requests through my own server and I'm not sure how much it can handle

Sorry for the inconvenience and wait!

Please stop registering a deep link for posteid.poste.it

Fri, 17 Mar 2023 15:58:26 +0000

PosteID is the major national public identity provider service in Italy, managed by Poste Italiane the shipping company.

Deliveries seems to interpret links to posteid.poste.it as tracking links ( which they are not ) and so registers as deep link handler for them.

This deeply harms UX as it actively breaks mobile auth flows for basically all national online public services and probably more.

Are one able to integrate this tracking app on Monday.com?

Fri, 17 Mar 2023 10:13:17 +0000

Translator api

Tue, 07 Feb 2023 15:31:29 +0000

Give me link to manual of setting Translator api, please!

DHL and Relais Colis delivery no longer works.

Wed, 04 Jan 2023 12:04:26 +0000

Link : log app delivery

Hello,

It's been a few weeks since the tracking of "Relais Colis" and "DHL" deliveries hasn't worked. In any case in France, I am also an application developer, and suddenly I wondered if it was not these APIs that had a problem.

Thank you in advance for your answer,

have a nice day,

Sincerely,

Thibaut

Answered: Tracking by CTT carrier is not working

Mon, 07 Nov 2022 09:31:30 +0000

Same problem here

Can anyone address this?

The possibility to add own catégories.

Sat, 02 Jul 2022 20:54:07 +0000

Widget Delivery Tap Not Working

Sun, 27 Feb 2022 17:52:14 +0000

Hi guys

First of all, I love this app, and have been using it almost since it came out.

When I tap on a widget Delivery, it doesn't take me to the delivery. Instead, it just opens the application. Before, when I tapped a delivery, it took me straight to the delivery on the app.

The question is: Was the touch behavior of the widget behavior changed intentionally, or is it a bug?

I own a Galaxy Z Fold 3, and before, a Galaxy Note 8, and the behavior is the same for all 3 widgets. This has been going on for a while.

Thanks!

Answered: Is there apossibility to use the P Version cross platform - both Android & iOS?

Mon, 07 Feb 2022 11:14:40 +0000

Unfortunetly, I do not offer my app on iOS, sorry!

Track Amazon logistics

Fri, 28 Jan 2022 01:44:25 +0000

What i must tu do?

Answered: Deliveries not refreshing

Wed, 05 Jan 2022 15:38:51 +0000

Thanks for your feedback!

Unfortunately, troubleshooting this isn't easy and depends on many factors (e.g. device maker, model, Android version and so on). Do you have "high priority" enabled in the synchronization settings of my app?

Answered: Can I customize which notifications I get?

Sat, 01 Jan 2022 00:09:00 +0000

I know this has been requested several times already, but for the life of me, I can't remember if it's something that they said was is "in the works" or if it's something that they said just won't be possible to do.

Either way, for years the only feature I've really felt this app was lacking was the option to get a notification just for when a package status changes to "delivered".

And still be able to disable notifications for everything else.

Answered: Turn off the default to delete delivers with a swipe

Tue, 14 Dec 2021 15:54:52 +0000

Thanks for your feedback! I feel like the option to disable the swipe gesture completely in the setting should be sufficient (and there's an undo button after swiping). I'd rather keep it an opt-out instead of opt-in.

Answered: Do you still provide support for this app?

Sun, 12 Dec 2021 08:24:35 +0000

I'm still working on the app and trying to provide basic support (it's hard to keep up for one person, so I have to admit that requests do fall through). This website is also meant to take a bit of weight of my shoulders (i.e. users helping users and not having to repeat the same support request over and over) but it's obviously not working out too well.

Answered: Suggestion: Show all packages current locations on a map

Wed, 01 Dec 2021 17:54:03 +0000

I was just going to request this

Answered: QR scanner not working. Keeps asking to install one from Google Play.

Sun, 21 Nov 2021 17:07:00 +0000

This is an issue with Android 12 that will be fixed in the next update. In the meantime, I recommend activating the integrated barcode scanner at Settings -> Default values.

Sorry for the inconvenience!

Can you please add the option to have the tracking number displayed on the list view?

Mon, 18 Oct 2021 12:10:32 +0000

Can you please add the option to have the tracking number displayed on the list view? I get a lot of tracking numbers and i always have to double check to see if they have already been added.

Automatic tracking not working

Tue, 05 Oct 2021 12:54:35 +0000

I have my email address added to obtain tracking so I don't have to do it myself, but an email with tracking for UPS two days ago did not get added!

Also, I have set up for delivery to be deleted ONE day after delivery, but that is not happening.

I have the pro version activated.

Answered: DHL Express tracking is not working anymore

Mon, 12 Jul 2021 17:26:13 +0000

I see there was an update that might have fixed this. Can you confirm?

This is a duplicate of

https://help.orrs.de/5692/dhl-express-and-parcel-dont-update

"Show in browser" should open courier site

Wed, 28 Apr 2021 14:38:03 +0000

When using Amazon sync (which is working fine for me), packages that are shipped through UPS, FedEx, or another courier that is not Amazon, the "Show in browser" option brings you to Amazon. Since Amazon's estimates are often inaccurate, and couriers' own websites often have more detail and options to adjust your delivery time/location, the app should direct you to the courier's tracking page instead of Amazon's order page.

Why do I get "Error loading data" when trying to track Amazon.com shipments.

Mon, 04 Jan 2021 12:49:02 +0000

I keep trying to track Amazon.com shipments (in the US) but all I get when refreshing is "Error loading data". I have tried many times and I can track on the Amazon web site but would really like to keep it in the app. More and more of Amazon shipments are shipped by Amazon themselves so this is a problem for me

App is adding characters to tracking number?

Fri, 01 Jan 2021 09:22:08 +0000

I have been using the app for a couple days now, everything is smooth and functions without issue, but today when I scan a USPS tracking code the app adds " ]C1 " to the beginning of the tracking number string? I had not changed any setting and uninstalled and reinstalled to test if that would correct the issue, but it persists and am hoping there is answer to fix it.

Where do I see notifications I received?

Wed, 23 Dec 2020 18:42:42 +0000

Hello. A notification appeared in my notification bar (Android phone) but it disappeared after just a few seconds and I didn't get a chance to look at it. I opened the app expecting to see a section to review notifications (like most apps have) but I don't see anything.

Where can I find these?

Thanks!

Can i change app that used purchased account

Sun, 20 Dec 2020 12:50:58 +0000

Dear support

I had using cyingpav@yahoo.com purchased pracel tracker in Amazon store app.

If I want to change above licenses account to my new account richardchhay186@gmail.com that using with Google account . Can you help me?

Thank

Richard

Answered: Yun Express drag-n-drop captcha can't drag

Tue, 01 Dec 2020 09:03:52 +0000

I see that this is a few months old, but I'm also having this issue. I can move the validation slider but afterwards nothing happens. I can only hit the Cancel button.

Screenshot: https://photos.app.goo.gl/FdJBsPSALg4UEc3J7

Version: 5.7.10

Answered: Amazon login

Mon, 16 Nov 2020 09:14:45 +0000

It's the Amazon account.

I cant use translator

Fri, 13 Nov 2020 18:02:04 +0000

I have pro version app but i cant translator the track data

Answered: Could we have integration with Home Assistant?

Thu, 05 Nov 2020 10:45:40 +0000

Thanks for your request!

Unfortunately, due to the technical difference of how my app works in contrast to the named competitors (everything runs on your own device instead of having third party servers grab the tracking details and push them to your device), I'm not sure if this can be done.

While I hate to say it, it is out of scope for the foreseeable future. Sorry!

Shipment layout question

Sat, 26 Sep 2020 13:19:46 +0000

I have 2 packages coming but for some reason on the main page of the app it shows 1 shipment and when I open it it shows "all", "#1" and "#2" how do I separate them on the main page so all shipments are separated?

general problem in the acquisition of tracking via camera, does not detect any barcode or qrcode

Thu, 24 Sep 2020 12:02:11 +0000

general problem in the acquisition of tracking via camera, does not detect any barcode or qrcode

Problems with notifications

Wed, 23 Sep 2020 13:43:48 +0000

Notifications of the app not working. Problems in the notifications setting are greyed out. What's the problems?

microsoft translator broken

Sun, 02 Aug 2020 20:20:15 +0000

you get" error invalid arguments unable to fetch access token"

Answered: Pro-version not recognized

Thu, 30 Jul 2020 18:06:19 +0000

Something happened overnight and the Chromebook is now saying pro version. If someone did something, thank you. I suspect the info just time to process somewhere along the line.

This has now been resolved.

Add or edit Categories

Fri, 24 Jul 2020 18:50:04 +0000

How do I add Categories or edit existing ones?

Answered: How do I cancel my pro subscription?

Thu, 25 Jun 2020 08:46:31 +0000

Thanks for your feedback and sorry, that I'm unable to bring native AusPost support back

Subscriptions can be managed in your Google Play account: https://play.google.com/store/account/subscriptions

For future reference: starting with the next update, there will be a direct link in the About → Pro-Version section of the app.

Display times in local timezone instead of UTC?

Fri, 12 Jun 2020 08:43:06 +0000

It's confusing to have times displayed not in local timezones format.

I don't know if all couriers use the same timezone (UTC?), but it seems to be simple to convert the times for display in the UI, possibly dependant on app setting.

Why wont it recognize my login info? I bought the upgrade too

Fri, 05 Jun 2020 02:07:20 +0000

Invalid arguments. Could not fetch access token

Mon, 01 Jun 2020 14:34:30 +0000

When configuring translation in the app using Azure API I'm getting the following error.

Invalid arguments. Could not fetch access token.

This is really frustrating since there is no alternative.

Does this app automatically track packages sent to my email?

Thu, 21 May 2020 19:49:50 +0000

Memo so u can tell packages apart easily.

Fri, 08 May 2020 01:40:26 +0000

17 track has memo so you can label each package for quick discernment. Thanks much.

Answered: How can I buy Premium for one month and then charge to a permanent Premium account if I'm happy with it?

Wed, 29 Apr 2020 14:02:35 +0000

You can buy the 1-month subscription in the app and immediately cancel it afterwards in your Google Play account (https://play.google.com/store/account/subscriptions). Then you'll have a little more than a month to check out if you like it and decide afterwards.

If you need a little less time, the yearly subscription option has a 7-days free trial period (which you can also immediately cancel, in this case you wouldn't have to pay anything).

Answered: Consider a Favorites list for most used shipping services?

Mon, 27 Apr 2020 16:33:55 +0000

In Settings, you can select to bring most-used services to the top in the list, and also deactivate services you're never going to use so they don't clutter the list.

package tracker has gone wackey

Tue, 24 Mar 2020 00:12:34 +0000

this thing has gone crazy, I can no longer delete old and received packages. they just come back on the page. and on this laptop it does not work at all does not sync.

Answered: Cannot use Pro features, even though I am a Pro user!

Sat, 07 Mar 2020 09:36:52 +0000

I'm sorry that the license check doesn't work properly for you.

Please check the following troubleshooting steps:
https://help.orrs.de/1256/troubleshooting-pro-version-activation-via-google-play?show=1256#q1256

recent versions of Android and notifications

Wed, 12 Feb 2020 12:31:43 +0000

I have an old tablet running an old version of Android (LineageOS 12.1) and it works great for background notifications. I have a Redmi Note 7 with Android 9/LineageOS and your app and some others (AliExpress) hardly notify at all.

I have your app excluded from battery optimisation. "Problems" is not greyed out in the Settings section of your app but it does nothing when pressed now.

Not blaming you. It seems on newer versions of Android unless I actually open an app and activate it then I won't get any updates.....

Answered: Can you please add custom categories.

Fri, 24 Jan 2020 03:47:28 +0000

Yes definitely need custom categories