Q&A - Deliveries Package Tracker Android App - Recent questions in Amazon

Amazon.in is broken for months

Tue, 27 Jan 2026 15:44:31 +0000

After adding Amazon.in using browser or load function, it loads the existing orders but on next sync, it says incorrect credentials.

Amazon.de Business still broken w/ 6.0.2

Thu, 26 Jun 2025 13:29:24 +0000

Hi there,

thanks for the 6.0.2 updated, which I just installed. While my personal Amazon.de account is now syncing again, my Amazon Business account is still not working correctly (despite setting up the synchronization again): No orders are found although there are some recent orders in the account.

Any ideas?

Add Amazon.ie that launched recently in Ireland

Mon, 14 Apr 2025 13:32:51 +0000

Can you please add support for Amazon.ie orders?

Not syncing deliveries, despite successful sign-in

Mon, 07 Apr 2025 17:16:06 +0000

Lately I've been having issues with Amazon Syncing with my account. I have signed out and signed back in again, but the same issue persists.

- Logging in on Amazon is no issue
- When opening the browser to check orders, via the settings --> synchronization page, it opens, and shows the pending orders
- App does not sync those new changes to main menu.

What can I do on my side?

I try and log into Amazon and I get this pop-up that says: Two-factor authentication

Thu, 27 Mar 2025 16:52:38 +0000

I try and log into Amazon and I get this pop-up that says:

Two-factor authentication

Amazon sent you a verification code: null (x*@X**.com)

Then there's a space that says "Auth code"

Then it says: CANCEL OK

I never receive any of the emails with the auth codes.

How do I make this pop-up stop and log into Amazon?

Amazon orders not syncing

Mon, 24 Feb 2025 00:54:38 +0000

Error description:

Not all of my Amazon purchases are showing up, I know that the app & my Amazon account are configured correctly bec some of them are showing up .... I have, several times, cleared the cache, cleared the data, & force stopped the app, and I have even uninstalled and reinstalled it, but many purchases are still not showing up...

Please advise; there are obviously many other similar apps I can use, but I really like, well, liked, this 1 ...plus, I rarely pay for apps, and, I did, against my better judgment, pay full price for this one.

Thanks very much,

Lori Lefkowitz

Amazon sync broken (no new orders are being synced)

Fri, 24 Jan 2025 12:13:02 +0000

Hi there,

since updating to the 6.0 beta (despite the recent bugfix) the Amazon.de synchronization does not pick up any new orders. I already tried deleting the sync and recreating it, but this did not help.

Any idea?

Amazon.in Sync has stopped syncing orders

Tue, 28 Nov 2023 02:26:06 +0000

Orders are no longer getting synced from Amazon India. The app is only able to fetch orders if I re-connect the account.

Deleted delivery keeps reappearing

Fri, 13 Oct 2023 17:01:57 +0000

I had an Amazon delivery that was lost in transit. Since they already issued a replacement, which I received, I went ahead and deleted the original delivery. However, it keeps reappearing in my active deliveries list whenever the app refreshes. I've never had this happen before, so I'm thinking this is a bug, and I'm hoping you can get it resolved.

Cant change Amazon Region

Sat, 02 Sep 2023 11:29:39 +0000

Hello, when i try to add my amazon account it adds my US account, but not my german one. And there is no Option to change it.

Amazon.de showing JavaScript snippet in package contents

Wed, 23 Nov 2022 07:51:31 +0000

Hi there,

this started some time ago, but my Amazon.de deliveries started showing some JavaScript snippet in the package contents list, such as:

• if(window.uet){window.uet('be','p13n-...

Thanks for looking into this!

Could amazon.com.be be added to the sync feature?

Tue, 25 Oct 2022 11:46:21 +0000

Amazon deliveries progress not correct

Wed, 07 Sep 2022 18:50:34 +0000

I get the initial 'load' of the delivery from Amazon, but the details show something 'wierd':

00:00

  Package contents:

  · <the correct content in first line>

  . if(window.uet)

    {window.uet('be','p13n-...

This last two lines 'literal', something looks strange here.

And, of course, no more updates afterwards.

Somebody has a clue of what's happening?

Thanks

Bak

how do I track packages via amazon.se?

Fri, 11 Mar 2022 07:41:50 +0000

Amazon Sync Issues

Tue, 23 Nov 2021 14:22:41 +0000

I have noticed this issue happens every time I get a new phone and usually I tinker with it enough for it to go away. Since swapping to my Pixel 6 Pro, I can't seem to fix it.

With that background, here's the situation. I use Amazon synchronization and have two factor authentication enabled and can get things synching fine...for a while. After a few days, the syncing seems to just stop. No prompt for logging in, no prompts for logging back in, etc. I have "trust this browser" enabled with 2FA for everything as well. Sometimes, I can login into the browser in the Deliveries app and it seems to go away. But then sometimes, the only way to fix it is to completely remove my Amazon synchronization and re-add it. Usually after a couple of tries it works again. And then a few days later the cycle repeats once again.

During troubleshooting, I usually clear storage/cache/uninstall the app, etc. I do also use my Google account to sync to the Deliveries website as well, just to give some additional info on this too.

Amazon stop syncing

Wed, 10 Nov 2021 15:56:17 +0000

My Amazon account stopped syncing new orders. When I revoked and tried to re-add the Amazon connection on the browser I got the message "Synchronization Failed. The Google token is invalid!". If I revoke and re-add the Google, then Amazon it works for a while, but it stops syncing again after a time. I've tried re-adding from both the web browser and Android phone.

Can you add amazon.pl support?

Wed, 06 Oct 2021 22:31:02 +0000

Hi,

It would be great if support for amazon.pl was introduced to the app. Thanks.

Amazon asking for captcha again

Fri, 10 Sep 2021 11:09:34 +0000

Using v5.7.14 on Android. I had to change the email address on my wife's Amazon account. When I did, it constantly brings up an Amazon sign in attempt notifications on both our phones. I changed my Amazon account, too, and it continually asks for a captcha code. I went through the browser so I could tell it to keep me logged in, but the captcha is always incorrect.

Amazon orders only show when placed, no tracking of shipment or delivery is active...

Sat, 07 Aug 2021 11:47:46 +0000

It's always worked before after added OTP in my Amazon account. Adding OTP to password within the app. Somewhere between the app updating and Amazon's methods of relaying tracking information the parcel gets fumbled like a football...

Cannot even add Amazon Acct. for Sync - Pro Version - New USER

Thu, 22 Jul 2021 02:09:57 +0000

It just says "no orders found! Most likely you entered wrong login credentials."

I've checked that I did indeed type the correct email and password. I even signed out of amazon.com to confirm that I have the correct email and password.

Please help.

Amazon deliveries not updating

Mon, 31 May 2021 23:21:25 +0000

I have a weird issue wherein new Amazon orders are being pulled correctly in the first pull from my Amazon account but then no further updates. I don't see any error messages while syncing but the problem is the Amazon orders are not getting updated whereas other orders are getting updated

Having trouble adding my Amazon account to the deliveries app on my new tablet

Tue, 04 May 2021 23:18:30 +0000

Hello,

I'm Having tons of trouble adding my Amazon account to the deliveries app on my new tablet. My old tablet died unexpectedly, so i purchased the newer version of the same tablet (Samsung galaxy tab a). No matter what i do, i cannot get it to add/sync my Amazon orders. I've changed my password about 10 times to make sure that I'm putting in the right information, and it just won't add my purchases/tracking. It says that it's connected /synced, but it just won't add my orders. Can someone please help me with this, it's driving me crazy. I have the pro version/license. Thank you in advance.

-Kevin

Amazon Login Steps 2FA - Captcha

Wed, 24 Mar 2021 19:16:40 +0000

Has there been some change to how to log in to Amazon for synchronization recently? I have 2FA enabled and you used to have to use your OTP at the end of your password to log in. Now that no longer works. When I try without the OTP at the end, it says I'm logged in, but does not sync anything and gets me stuck in a captcha loop. Last, using the browser option to log in also doesn't work, claiming that credentials are needed when selecting save - they were correctly entered. I can't think of anything else to try at this point. Is anyone else experiencing the same? Any way to get past this?

I've tried wiping the app and starting from scratch as well. Thanks!

New orders from Amazon have multipel identical copies

Sat, 20 Mar 2021 15:28:05 +0000

When new Amazon orders appear in Deliveries there are multiple cloned copies(2-4) of that order. You have to "complete" all but one copy or you will continue to get duplicate updates/notifications for the same order.

This began with the recent "Amazon not syncing" fix about a week ago.

Thank you for the update!

Tue, 09 Mar 2021 14:28:58 +0000

I want to chime in with a "Thank You" for the update. It's 7:25 here in Colorado, USA and I woke up to see the new update installed and new orders from Amazon.

I appreciate this application and time you put into it. I understand you have a personal life and this comes when you have time.

Some people need to learn patience. Have a great day and look for a donation from me.

Gary

Can't Add Amazon After App Update - Fails Before I Can "Approve" Request

Tue, 09 Mar 2021 08:54:58 +0000

Like everyone else, I've had Amazon issues the last week. But I saw that those have been fixed, so I re-installed the app, but now when I try to add my Amazon account back again, I'm having trouble getting past the security verification.

I add my Amazon account details, and then it fails, saying "No orders found, most likely you entered wrong login credentials", and then 5 seconds later I get a text from Amazon saying "Amazon: Sign-in attempt" and asking me to Approve or Deny. I approve it, but the problem is the app thinks it was invalid and doesn't save the login info to be able to try again, so I have to initiate a new request, which then starts the never ending cycle of not being able to approve it fast enough.

Is it possible to have the app save the login credentials anyway, or keep trying to reconnect long enough to wait for me to approve the security request?

Note that I do NOT have 2-factor authentication enabled on my account.

Thanks!!

Amazon updates?

Tue, 02 Mar 2021 04:14:36 +0000

My packages from Amazon haven't been added to my list of packages for the past week. I have a Samsung S20.

New Amazon Orders not syncing

Mon, 22 Feb 2021 23:33:18 +0000

I have noticed recently that new Amazon orders are not synching. If I remove my account and re-add it, new stuff seems to get added. Very annoying because it used to work great otherwise.

Amazon.com orders no longer being synced with app

Fri, 13 Nov 2020 04:48:18 +0000

The app used to work flawlessly a few weeks ago. My orders would populate immediately after being placed on the website. New orders from around October 15 or so no longer automatically show and for every order I must manually insert the Amazon order ID into the app. Please advise. Thank you in advance.

Is Amazon Sweden going to be added soon (amazon.se)?

Wed, 11 Nov 2020 07:55:39 +0000

Security question

Sun, 25 Oct 2020 19:00:03 +0000

Today I decided to try tracking an Amazon package for the first time. After I created the package search, I got a security alert from Amazon indicating that a ChromeOS desktop device logged in to Amazon from a California location. The devices I used were Android devices located in Georgia. If a different device logged into my account from California, that suggests that my Amazon login credentials were transmitted to a remote location. That sounds risky to me. Shouldn't the login come directly from my device?

Amazon sync still synching orders but has stopped syncing deliveries

Mon, 05 Oct 2020 12:48:02 +0000

Amazon.de orders still sync to the app and show there, however when Amazon dispatches a (partial) order (with POST Luxembourg in my case), the "partial delivery" is no longer added and thus not tracked. (It used to add it as a partial delivery with the respective tracking number). Issue first noticed with an order from 2020-09-27.

Amazon sign-on requires Captcha

Sun, 26 Jul 2020 01:56:10 +0000

Being asked for captcha but nothing shows up.

Manually entered Estimated delivery date override sync

Tue, 07 Apr 2020 19:06:55 +0000

I suggest that when the user enters an estimated delivery date, that it not be overwritten by synchronized data. For me, it defeats the purpose of entering the estimated date.

Amazon - Multiple items aggregated

Tue, 07 Apr 2020 19:04:38 +0000

Recently, multiple Amazon items are aggregated under a single entry. They have different tracking numbers and sometimes different carriers, but I recently had 13 separate items/delivered under a single item. Not helpful.

Amazon logistic from website

Fri, 31 Jan 2020 11:02:49 +0000

Unable to add a new tracking for amazon logistic from website (payed user). Ok from smartphone but not present on website

New phone, amazon asking for captcha

Sat, 16 Nov 2019 03:53:41 +0000

Worked on my Pixel XL. OnePlus 7 pro it just asks for captcha constantly. I've tried resynchronization and I removed 2 factor from my amazon account.

Amazon orders stopped synching since 5.7

Mon, 11 Nov 2019 07:00:20 +0000

Starting with v5.7 no new orders are synched from my Amazon.de account. So far this happens for my personal account that has 2FA (TOTP) enabled.

Please let me know if you need any further details.

Please add support for amazon.sg and nijavan, thanks

Thu, 07 Nov 2019 01:55:13 +0000

Hi amazon has launched amazon.sg, could you pleas add to the tracking?

Also they are primarliy using ninjavan, can you please add?

https://www.ninjavan.co/en-sg/tracking

thanks

Amazon orders sync but no longer include tracking numbers

Wed, 06 Nov 2019 12:31:30 +0000

My amazon orders still sync, however now they just say "shipped on november 6th" (or whatever date it shipped). It no longer includes the tracking number. Anyone else have this issue?

Amazon US tracking works but no new orders are fetched

Fri, 25 Oct 2019 13:14:29 +0000

Tracking for existing orders works fine. It even fetches the tracking number correctly. But, no new orders are added irrespective of the time-period I set in the "Fetch Automatically" option.

I have tried clearing the application data and setting the app up from scratch, with my Amazon account only (keeping all other settings as default). It still did not work.

Could you please look into this issue?

no Amazon syncing beyond the most recent update. why?

Wed, 18 Sep 2019 15:04:55 +0000

haven't been getting any syncing until the recent update. then it loaded everything. lots of work to remove. now, nothing since and having to hand add everything. what happened?

Amazon sync appears to be broken. No auto entry and no updates to existing orders.

Sat, 07 Sep 2019 02:01:07 +0000

Unable to sync between app and Amazon?

Mon, 24 Jun 2019 19:29:05 +0000

Im using V5.5.6 and I am unable to sync deliveries with amazon. I did not have two factor auth turned on at Amazon but enabled it, setup the app using password and code number as specified on this forum but still cannot get the app to sync with Amazon. Same error message every time "probably used the wrong user name or password". Does anyone know if this is being addressed or should i just start looking for another app? I really like this app but I really need the amazon sync

FIx for Amazon Tracking

Fri, 14 Jun 2019 02:48:57 +0000

Need to fix the inability to track Amazon packages. That is what I bought this for.

Can we please get Amazon fixed. Rarely you can authenticate to the service but 90% of the time it fails.

Mon, 06 May 2019 15:40:08 +0000

figured out that you need to setup 2 step authentication for the app to work now.

https://www.amazon.com/gp/help/customer/display.html?nodeId=201596330

Amazon.ca + Google Map

Tue, 30 Apr 2019 22:24:33 +0000

Hello,

I've tryed the two step authentification for Amazon.ca but it's a no go.

Please help me.

Thank you

Will Amazon sync ever be fixed?

Fri, 19 Apr 2019 21:00:24 +0000

It keeps saying no orders found.

The above step doesn't work for me....

Sat, 16 Feb 2019 02:15:09 +0000

Since I'm trying to use the Pro version, of the app, on my Kindle Fire and none of the above solutions are working for me I respectfully request a refund.

I can not synchronize amazon.fr

Sun, 27 Jan 2019 08:30:25 +0000

Hello.

I had to reset my smartphone Wednesday and since I can not synchronize amazon.fr either with or without double identification.

It would be nice to solve this problem because I use a lot of amazon.

Cordially.