Q&A - Deliveries Package Tracker Android App - Recent questions in Usage

Colis Privé is broken

Mon, 23 Feb 2026 14:17:41 +0000

Hi

Colis Privé is broken

Parcel number to test : HS000035030474300

Or HS0000350304 Postcode 74300

Thanks

DPD.fr is broken

Mon, 16 Feb 2026 19:56:32 +0000

Hi

Dpd.fr is broken

Parcel number to test : 10274001602983

Thanks

Pro version activiation not working

Sat, 18 Oct 2025 13:27:04 +0000

Originally downloaded and purchased license through the amazon app store and app worked fine. just redownloaded it from Google Play but it will not activiate. I followed the activiation post to try and force the reactivation without luck

thank you

Widget always blank

Mon, 15 Sep 2025 08:33:05 +0000

Since upgrading from my Pixel 7 to a Pixel 10, the widget is always empty - I have the app tracking 5 orders which I get notifications for, but the widget remains empty.

I had originally restored from a backup when I set up the Pixel 10, but I have tried from a clean start and it's still the same. I thought it might have been because they were all from Amazon.de but I had a 6th package until today from another service and it also never appeared in the widget.

Any ideas? I did send a support message with logs about a week ago, so maybe that can help.

UPS data error

Mon, 12 Jun 2023 16:13:33 +0000

UPS no longer syncs. Error loading data. Please fix!

Please stop registering a deep link for posteid.poste.it

Fri, 17 Mar 2023 15:58:26 +0000

PosteID is the major national public identity provider service in Italy, managed by Poste Italiane the shipping company.

Deliveries seems to interpret links to posteid.poste.it as tracking links ( which they are not ) and so registers as deep link handler for them.

This deeply harms UX as it actively breaks mobile auth flows for basically all national online public services and probably more.

Are one able to integrate this tracking app on Monday.com?

Fri, 17 Mar 2023 10:13:17 +0000

Translator api

Tue, 07 Feb 2023 15:31:29 +0000

Give me link to manual of setting Translator api, please!

DHL and Relais Colis delivery no longer works.

Wed, 04 Jan 2023 12:04:26 +0000

Link : log app delivery

Hello,

It's been a few weeks since the tracking of "Relais Colis" and "DHL" deliveries hasn't worked. In any case in France, I am also an application developer, and suddenly I wondered if it was not these APIs that had a problem.

Thank you in advance for your answer,

have a nice day,

Sincerely,

Thibaut

Tracking by CTT carrier is not working

Thu, 15 Sep 2022 11:32:17 +0000

Hi, tracking by CTT carrier (portuguese carrier) is not working since a few weeks ago.

Please fix it asap.

The possibility to add own catégories.

Sat, 02 Jul 2022 20:54:07 +0000

Widget Delivery Tap Not Working

Sun, 27 Feb 2022 17:52:14 +0000

Hi guys

First of all, I love this app, and have been using it almost since it came out.

When I tap on a widget Delivery, it doesn't take me to the delivery. Instead, it just opens the application. Before, when I tapped a delivery, it took me straight to the delivery on the app.

The question is: Was the touch behavior of the widget behavior changed intentionally, or is it a bug?

I own a Galaxy Z Fold 3, and before, a Galaxy Note 8, and the behavior is the same for all 3 widgets. This has been going on for a while.

Thanks!

Track Amazon logistics

Fri, 28 Jan 2022 01:44:25 +0000

What i must tu do?

Is there apossibility to use the P Version cross platform - both Android & iOS?

Tue, 18 Jan 2022 06:28:55 +0000

Is there apossibility to use the P Version cross platform - both Android & iOS?

Deliveries not refreshing

Tue, 04 Jan 2022 14:04:27 +0000

I've turned on hourly refresh, but deliveries do not refresh unless manually done so. It used to work but not anymore. I've turned off battery optimization for the app as well so it doesn't go into sleep mode

Turn off the default to delete delivers with a swipe

Tue, 14 Dec 2021 15:48:54 +0000

The app should NOT by default permanently delete a tracking number (which I may not have in paper anymore) with a simple right swipe, which is an ordinary motion that can be done accidentally with no recovery option.

Do you still provide support for this app?

Wed, 08 Dec 2021 06:43:52 +0000

Are you still working on this app?

Do you still read these questions?

It has been really been a while since I saw a question answered and solved. My questions are pending since 8 months...

Please just reply to prove that you still read these messages, thank you...

QR scanner not working. Keeps asking to install one from Google Play.

Tue, 16 Nov 2021 03:55:20 +0000

Won't use even the newly installed one recommended by Deliveries.

Can you please add the option to have the tracking number displayed on the list view?

Mon, 18 Oct 2021 12:10:32 +0000

Can you please add the option to have the tracking number displayed on the list view? I get a lot of tracking numbers and i always have to double check to see if they have already been added.

Automatic tracking not working

Tue, 05 Oct 2021 12:54:35 +0000

I have my email address added to obtain tracking so I don't have to do it myself, but an email with tracking for UPS two days ago did not get added!

Also, I have set up for delivery to be deleted ONE day after delivery, but that is not happening.

I have the pro version activated.

DHL Express tracking is not working anymore

Fri, 25 Jun 2021 13:06:32 +0000

Since this week DHL Express tracking is not working anymore in the app. DHL Express website works

"Show in browser" should open courier site

Wed, 28 Apr 2021 14:38:03 +0000

When using Amazon sync (which is working fine for me), packages that are shipped through UPS, FedEx, or another courier that is not Amazon, the "Show in browser" option brings you to Amazon. Since Amazon's estimates are often inaccurate, and couriers' own websites often have more detail and options to adjust your delivery time/location, the app should direct you to the courier's tracking page instead of Amazon's order page.

Can I customize which notifications I get?

Fri, 26 Mar 2021 14:58:01 +0000

Hey all, new to the app and loving it so far, got pro on Android 11.

One thing that is a bit annoying is getting notifications for every little change in the shipping status. Is there a way to customize it to only see most important things? I think the only things I would care about are:

Change in Estimated Delivery Date
Out for Delivery
Delivered

Thanks!

Why do I get "Error loading data" when trying to track Amazon.com shipments.

Mon, 04 Jan 2021 12:49:02 +0000

I keep trying to track Amazon.com shipments (in the US) but all I get when refreshing is "Error loading data". I have tried many times and I can track on the Amazon web site but would really like to keep it in the app. More and more of Amazon shipments are shipped by Amazon themselves so this is a problem for me

App is adding characters to tracking number?

Fri, 01 Jan 2021 09:22:08 +0000

I have been using the app for a couple days now, everything is smooth and functions without issue, but today when I scan a USPS tracking code the app adds " ]C1 " to the beginning of the tracking number string? I had not changed any setting and uninstalled and reinstalled to test if that would correct the issue, but it persists and am hoping there is answer to fix it.

Where do I see notifications I received?

Wed, 23 Dec 2020 18:42:42 +0000

Hello. A notification appeared in my notification bar (Android phone) but it disappeared after just a few seconds and I didn't get a chance to look at it. I opened the app expecting to see a section to review notifications (like most apps have) but I don't see anything.

Where can I find these?

Thanks!

Can i change app that used purchased account

Sun, 20 Dec 2020 12:50:58 +0000

Dear support

I had using cyingpav@yahoo.com purchased pracel tracker in Amazon store app.

If I want to change above licenses account to my new account richardchhay186@gmail.com that using with Google account . Can you help me?

Thank

Richard

Amazon login

Sat, 14 Nov 2020 18:42:46 +0000

When entering a Amazon delivery the app request a login and password, but it is unclear which login is needed, my Email, the apps, or my Amazon account?

I cant use translator

Fri, 13 Nov 2020 18:02:04 +0000

I have pro version app but i cant translator the track data

Could we have integration with Home Assistant?

Tue, 27 Oct 2020 23:12:19 +0000

With IoT and automation becoming more mainstream, there is a huge opportunity to increase sales and revenue for Deliveries app by building integration with the Home Assistant app (https://www.home-assistant.io/).

Currently, only Aftership and 17Track have interfaces, neither of which cast any shade on Deliveries app.

Shipment layout question

Sat, 26 Sep 2020 13:19:46 +0000

I have 2 packages coming but for some reason on the main page of the app it shows 1 shipment and when I open it it shows "all", "#1" and "#2" how do I separate them on the main page so all shipments are separated?

general problem in the acquisition of tracking via camera, does not detect any barcode or qrcode

Thu, 24 Sep 2020 12:02:11 +0000

general problem in the acquisition of tracking via camera, does not detect any barcode or qrcode

Problems with notifications

Wed, 23 Sep 2020 13:43:48 +0000

Notifications of the app not working. Problems in the notifications setting are greyed out. What's the problems?

microsoft translator broken

Sun, 02 Aug 2020 20:20:15 +0000

you get" error invalid arguments unable to fetch access token"

Pro-version not recognized

Wed, 29 Jul 2020 22:32:41 +0000

I purchased the full license earlier today and am having trouble getting my Chromebook to realize that I am registered.

I've looked at the help site (that you mention in the register screen) and have done all that (reboot, reinstall, cleared cache, stopped app, wiped memory etc). Still no joy.

I had tried the free version and set up an account with your site (hotmail.com) but my Google play account is different @gmail.com.

I have myid@gmail.com set in both apps, but still does not pick up that I am registered.

Add or edit Categories

Fri, 24 Jul 2020 18:50:04 +0000

How do I add Categories or edit existing ones?

How do I cancel my pro subscription?

Thu, 25 Jun 2020 02:24:54 +0000

I want to cancel my subscription but can't find how. The app is no longer of use to me since AusPost isn't natively supported anymore.

Yun Express drag-n-drop captcha can't drag

Mon, 15 Jun 2020 10:26:55 +0000

Hi,

There is a popup drag-n-drop captcha for Yun Express but I can't drag the object to drop it on the right spot so I can't update my delivery information.

Maybe this is a phone problem rather than your program?

I'm on a Galaxy A3 (2017).

Best regards,

Christopher

Display times in local timezone instead of UTC?

Fri, 12 Jun 2020 08:43:06 +0000

It's confusing to have times displayed not in local timezones format.

I don't know if all couriers use the same timezone (UTC?), but it seems to be simple to convert the times for display in the UI, possibly dependant on app setting.

Why wont it recognize my login info? I bought the upgrade too

Fri, 05 Jun 2020 02:07:20 +0000

Invalid arguments. Could not fetch access token

Mon, 01 Jun 2020 14:34:30 +0000

When configuring translation in the app using Azure API I'm getting the following error.

Invalid arguments. Could not fetch access token.

This is really frustrating since there is no alternative.

Does this app automatically track packages sent to my email?

Thu, 21 May 2020 19:49:50 +0000

Memo so u can tell packages apart easily.

Fri, 08 May 2020 01:40:26 +0000

17 track has memo so you can label each package for quick discernment. Thanks much.

How can I buy Premium for one month and then charge to a permanent Premium account if I'm happy with it?

Wed, 29 Apr 2020 12:41:34 +0000

Consider a Favorites list for most used shipping services?

Mon, 20 Apr 2020 22:36:07 +0000

package tracker has gone wackey

Tue, 24 Mar 2020 00:12:34 +0000

this thing has gone crazy, I can no longer delete old and received packages. they just come back on the page. and on this laptop it does not work at all does not sync.

Cannot use Pro features, even though I am a Pro user!

Sat, 07 Mar 2020 00:13:31 +0000

I bought the permanent version, but I'm not being able to sync in the website. When I try to login using my Google account, it says that it's only available for Pro users (which I am!).

Also, the app appears to not recognize that I am a Pro user. Some settings are disabled and I cannot use them, and the message saying that to unlock the all settings I must buy the Pro version is displayed at the top of the screen.

Suggestion: Show all packages current locations on a map

Wed, 04 Mar 2020 16:05:55 +0000

Right now you can only look at one packages location on a map, but it would be cool to be able to see all your active packages on a single map.

recent versions of Android and notifications

Wed, 12 Feb 2020 12:31:43 +0000

I have an old tablet running an old version of Android (LineageOS 12.1) and it works great for background notifications. I have a Redmi Note 7 with Android 9/LineageOS and your app and some others (AliExpress) hardly notify at all.

I have your app excluded from battery optimisation. "Problems" is not greyed out in the Settings section of your app but it does nothing when pressed now.

Not blaming you. It seems on newer versions of Android unless I actually open an app and activate it then I won't get any updates.....

Login loop with ebay

Tue, 17 Dec 2019 10:43:47 +0000

I had ebay added. Problem started around 13. Dec.

I added ebay for first time on this phone, 05. Dec.19 Then I got an error saying there were problems with my credentials. That I should go to settings and update them.

There is no way to update. So I removed ebay account. Then I added it again. Well, I have tried over several days. I always get back to "welcome" screen where I can select how to login to ebay.

Here's a video of the process: https://youtu.be/9w7DpbLObdE

System:
Huawei mate 20 pro
Android 10
App 5.7.2 updated 9. Dec.
Chrome 78.0.3904.108 updated 18. Nov
Webview 78.0.3904.108 updated 18. Nov