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<title>Q&amp;A - Deliveries Package Tracker Android App - Recent questions in Settings</title>
<link>https://help.orrs.de/questions/usage/settings</link>
<description>Powered by Question2Answer</description>
<item>
<title>Translator api</title>
<link>https://help.orrs.de/6919/translator-api</link>
<description>Give me link to manual of setting Translator api, please!</description>
<category>Settings</category>
<guid isPermaLink="true">https://help.orrs.de/6919/translator-api</guid>
<pubDate>Tue, 07 Feb 2023 15:31:29 +0000</pubDate>
</item>
<item>
<title>The possibility to add own catégories.</title>
<link>https://help.orrs.de/6594/the-possibility-to-add-own-cat%C3%A9gories</link>
<description></description>
<category>Settings</category>
<guid isPermaLink="true">https://help.orrs.de/6594/the-possibility-to-add-own-cat%C3%A9gories</guid>
<pubDate>Sat, 02 Jul 2022 20:54:07 +0000</pubDate>
</item>
<item>
<title>Turn off the default to delete delivers with a swipe</title>
<link>https://help.orrs.de/6354/turn-off-the-default-to-delete-delivers-with-a-swipe</link>
<description>The app should NOT by default permanently delete a tracking number (which I may not have in paper anymore) with a simple right swipe, which is an ordinary motion that can be done accidentally with no recovery option.</description>
<category>Settings</category>
<guid isPermaLink="true">https://help.orrs.de/6354/turn-off-the-default-to-delete-delivers-with-a-swipe</guid>
<pubDate>Tue, 14 Dec 2021 15:48:54 +0000</pubDate>
</item>
<item>
<title>Automatic tracking not working</title>
<link>https://help.orrs.de/6185/automatic-tracking-not-working</link>
<description>I have my email address added to obtain tracking so I don&amp;#039;t have to do it myself, &amp;nbsp;but an email with tracking for UPS two days ago did not get added!&lt;br /&gt;
&lt;br /&gt;
Also, I have set up for delivery to be deleted ONE day after delivery, but that is not happening.&lt;br /&gt;
&lt;br /&gt;
I have the pro version activated.</description>
<category>Settings</category>
<guid isPermaLink="true">https://help.orrs.de/6185/automatic-tracking-not-working</guid>
<pubDate>Tue, 05 Oct 2021 12:54:35 +0000</pubDate>
</item>
<item>
<title>I cant use translator</title>
<link>https://help.orrs.de/5242/i-cant-use-translator</link>
<description>I have pro version app but i cant translator the track data</description>
<category>Settings</category>
<guid isPermaLink="true">https://help.orrs.de/5242/i-cant-use-translator</guid>
<pubDate>Fri, 13 Nov 2020 18:02:04 +0000</pubDate>
</item>
<item>
<title>Add or edit Categories</title>
<link>https://help.orrs.de/5055/add-or-edit-categories</link>
<description>How do I add Categories or edit existing ones?</description>
<category>Settings</category>
<guid isPermaLink="true">https://help.orrs.de/5055/add-or-edit-categories</guid>
<pubDate>Fri, 24 Jul 2020 18:50:04 +0000</pubDate>
</item>
<item>
<title>Display times in local timezone instead of UTC?</title>
<link>https://help.orrs.de/5003/display-times-in-local-timezone-instead-of-utc</link>
<description>It&amp;#039;s confusing to have times displayed not in local timezones format.&lt;br /&gt;
&lt;br /&gt;
I don&amp;#039;t know if all couriers use the same timezone (UTC?), but it seems to be simple to convert the times for display in the UI, possibly dependant on app setting.</description>
<category>Settings</category>
<guid isPermaLink="true">https://help.orrs.de/5003/display-times-in-local-timezone-instead-of-utc</guid>
<pubDate>Fri, 12 Jun 2020 08:43:06 +0000</pubDate>
</item>
<item>
<title>Invalid arguments. Could not fetch access token</title>
<link>https://help.orrs.de/4981/invalid-arguments-could-not-fetch-access-token</link>
<description>When configuring translation in the app using Azure API I&amp;#039;m getting the following error.&lt;br /&gt;
&lt;br /&gt;
Invalid arguments. Could not fetch access token.&lt;br /&gt;
&lt;br /&gt;
This is really frustrating since there is no alternative.</description>
<category>Settings</category>
<guid isPermaLink="true">https://help.orrs.de/4981/invalid-arguments-could-not-fetch-access-token</guid>
<pubDate>Mon, 01 Jun 2020 14:34:30 +0000</pubDate>
</item>
<item>
<title>Campo de notas en envío</title>
<link>https://help.orrs.de/4641/campo-de-notas-en-env%C3%ADo</link>
<description>Buenos días. Sería muy útil que cada envío tuviera un campo de notas para agregar información personal acerca del envío</description>
<category>Settings</category>
<guid isPermaLink="true">https://help.orrs.de/4641/campo-de-notas-en-env%C3%ADo</guid>
<pubDate>Wed, 11 Dec 2019 14:31:46 +0000</pubDate>
</item>
<item>
<title>Is Microsoft Translator still working?</title>
<link>https://help.orrs.de/4522/is-microsoft-translator-still-working</link>
<description>I just made my Azure account, and was very disappointed to see that &amp;nbsp;when I wanted to put in my API key (either 1 or 2) I only get an &amp;quot;Error: Failed to execute MySql statement (1364)&amp;quot; in the Deliveries app.&lt;br /&gt;
&lt;br /&gt;
What am I doing wrong?</description>
<category>Settings</category>
<guid isPermaLink="true">https://help.orrs.de/4522/is-microsoft-translator-still-working</guid>
<pubDate>Tue, 29 Oct 2019 22:08:02 +0000</pubDate>
</item>
<item>
<title>The default category is always incoming regardless of the setting</title>
<link>https://help.orrs.de/4474/the-default-category-always-incoming-regardless-the-setting</link>
<description></description>
<category>Settings</category>
<guid isPermaLink="true">https://help.orrs.de/4474/the-default-category-always-incoming-regardless-the-setting</guid>
<pubDate>Tue, 15 Oct 2019 14:32:46 +0000</pubDate>
</item>
<item>
<title>Show in Browser</title>
<link>https://help.orrs.de/3548/show-in-browser</link>
<description>How do I get Browser links to open in my pref browser not in the deliveries app?</description>
<category>Settings</category>
<guid isPermaLink="true">https://help.orrs.de/3548/show-in-browser</guid>
<pubDate>Fri, 31 Aug 2018 01:03:27 +0000</pubDate>
</item>
<item>
<title>The translate setup instructions link is dead</title>
<link>https://help.orrs.de/3455/the-translate-setup-instructions-link-is-dead</link>
<description>The link to the instructions on setting up Microsoft Translate is broken</description>
<category>Settings</category>
<guid isPermaLink="true">https://help.orrs.de/3455/the-translate-setup-instructions-link-is-dead</guid>
<pubDate>Mon, 23 Jul 2018 06:49:11 +0000</pubDate>
</item>
<item>
<title>6€ Tracking App with NO Auto Detection?!</title>
<link>https://help.orrs.de/3244/6%E2%82%AC-tracking-app-with-no-auto-detection</link>
<description>I can&amp;#039;t believe I just paid 6€ for a tracking app with NO Auto detection. I thought this should be on the pro version but I was wrong. Now I have to put the tracking number on 17track first (a FREE App), so I can find out who&amp;#039;s the carrier. Damn</description>
<category>Settings</category>
<guid isPermaLink="true">https://help.orrs.de/3244/6%E2%82%AC-tracking-app-with-no-auto-detection</guid>
<pubDate>Sat, 17 Feb 2018 15:36:58 +0000</pubDate>
</item>
<item>
<title>Bought pro permeant but still got ads and free version</title>
<link>https://help.orrs.de/3203/bought-pro-permeant-but-still-got-ads-and-free-version</link>
<description>Bought pro version but can&amp;#039;t use pro functions.</description>
<category>Settings</category>
<guid isPermaLink="true">https://help.orrs.de/3203/bought-pro-permeant-but-still-got-ads-and-free-version</guid>
<pubDate>Wed, 17 Jan 2018 10:07:05 +0000</pubDate>
</item>
<item>
<title>Amazon deliveries</title>
<link>https://help.orrs.de/2988/amazon-deliveries</link>
<description>Amazon deliveries via any service (UPS, USPS&amp;lt;,FedEx) used to default to his app when I clicked on &amp;quot;Track Package&amp;quot;. After an update that no longer happens. Any ideas on why this happened or more importantly how I can get Amazon to default t this app?</description>
<category>Settings</category>
<guid isPermaLink="true">https://help.orrs.de/2988/amazon-deliveries</guid>
<pubDate>Thu, 21 Sep 2017 16:02:34 +0000</pubDate>
</item>
<item>
<title>Sorting order whilst showing eta at the top</title>
<link>https://help.orrs.de/2982/sorting-order-whilst-showing-eta-at-the-top</link>
<description>Since it is possible to show items with expected delivery dates at the top, is it possible to show those items with more recent tracking updates above these?&lt;br /&gt;
&lt;br /&gt;
i.e. currently it seems an delivery with an eta of 5 days, though with no current updates to tracking, will show above an item with a more recently updated tracking status, even when sorting by latest update.&lt;br /&gt;
&lt;br /&gt;
The show eta items on top seems to supersede the sorting order.&lt;br /&gt;
&lt;br /&gt;
Would it be possible to have an option to allow this the other way.</description>
<category>Settings</category>
<guid isPermaLink="true">https://help.orrs.de/2982/sorting-order-whilst-showing-eta-at-the-top</guid>
<pubDate>Tue, 19 Sep 2017 11:09:42 +0000</pubDate>
</item>
<item>
<title>I want to display current delivery details on the whole screen not divided in 2 panes.</title>
<link>https://help.orrs.de/2892/display-current-delivery-details-whole-screen-divided-panes</link>
<description>&lt;p&gt;I use the latest FREE version of Deliveries Android app.&lt;/p&gt;&lt;p&gt;In older version it was possible to display one delivery on the whole screen.&lt;/p&gt;&lt;p&gt;In the later versions (I don&#039;t know since when) it is not possible!&lt;/p&gt;&lt;p&gt;&lt;span style=&quot;font-size:13px; line-height:1.6&quot;&gt;The screen is always divided in 2 panes (windows). On the left side there&#039;s a list of all my deliveries (active and completed). On the right side there are details of the current delivery I picked from the list.&lt;/span&gt;&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;How can I configure the FREE app to display current delivery details on the whole screen? &amp;nbsp;What settings should I use?&lt;/p&gt;</description>
<category>Settings</category>
<guid isPermaLink="true">https://help.orrs.de/2892/display-current-delivery-details-whole-screen-divided-panes</guid>
<pubDate>Mon, 24 Jul 2017 09:48:41 +0000</pubDate>
</item>
<item>
<title>How to disable tablet view (split view)?</title>
<link>https://help.orrs.de/2565/how-to-disable-tablet-view-split-view</link>
<description>The left panel is too narrow. I bought the pro version hoping there was an option to control that option.&lt;br /&gt;
&lt;br /&gt;
Is there an option? If not would you please add it.&lt;br /&gt;
&lt;br /&gt;
Thank you</description>
<category>Settings</category>
<guid isPermaLink="true">https://help.orrs.de/2565/how-to-disable-tablet-view-split-view</guid>
<pubDate>Thu, 15 Dec 2016 22:06:28 +0000</pubDate>
</item>
<item>
<title>Invalid Request after entering the API Key for Microsoft Translation Service</title>
<link>https://help.orrs.de/2504/invalid-request-after-entering-microsoft-translation-service</link>
<description>Hey!&lt;br /&gt;
&lt;br /&gt;
After signing up and creating the Cognitive Service - &amp;quot;Translator Text API&amp;quot; I&amp;#039;m getting two keys in the Resource Management Section. Each one of them gives me an Invalid Request Toast Message after entering them in Deliveries.&lt;br /&gt;
&lt;br /&gt;
Is this currently broken or am I using the wrong settings?&lt;br /&gt;
&lt;br /&gt;
Kind Regards</description>
<category>Settings</category>
<guid isPermaLink="true">https://help.orrs.de/2504/invalid-request-after-entering-microsoft-translation-service</guid>
<pubDate>Sat, 19 Nov 2016 01:33:10 +0000</pubDate>
</item>
<item>
<title>Setting Default</title>
<link>https://help.orrs.de/2486/setting-default</link>
<description>In the past I would &amp;nbsp;click on the tracking information in an email and it would automatically default to this app and automatically track the package. For some reason that has stopped and I am not sure how to set that so this app is the default app for deliveries.</description>
<category>Settings</category>
<guid isPermaLink="true">https://help.orrs.de/2486/setting-default</guid>
<pubDate>Tue, 08 Nov 2016 21:22:38 +0000</pubDate>
</item>
<item>
<title>How to configure the Microsoft Translator API</title>
<link>https://help.orrs.de/2467/how-to-configure-the-microsoft-translator-api</link>
<description></description>
<category>Settings</category>
<guid isPermaLink="true">https://help.orrs.de/2467/how-to-configure-the-microsoft-translator-api</guid>
<pubDate>Fri, 28 Oct 2016 17:14:11 +0000</pubDate>
</item>
<item>
<title>Use of barcode scanner sets default language to Deutsch</title>
<link>https://help.orrs.de/2409/use-of-barcode-scanner-sets-default-language-to-deutsch</link>
<description>Hello. I am using ENGLISH as my default language. When I add a new delivery and using the scanner (tried several different ones) to add tracking ID the language is set to Deutsch. I&amp;#039;ve checked settings and it still says ENGLISH. After changed settings to Deutsch and then to English all is English again. I can avoid this language trouble by NOT USING the scanner and type tracking ID manual (which isn&amp;#039;t comfortable to be honest). Hope someone can help me with this issue. Thanks in advance.</description>
<category>Settings</category>
<guid isPermaLink="true">https://help.orrs.de/2409/use-of-barcode-scanner-sets-default-language-to-deutsch</guid>
<pubDate>Tue, 04 Oct 2016 11:37:23 +0000</pubDate>
</item>
<item>
<title>Please show dates as yyyy-MM-dd instead of yy-MM-dd when that date format is selected</title>
<link>https://help.orrs.de/2200/please-show-dates-yyyy-instead-when-that-date-format-selected</link>
<description>Under Settings-&amp;gt;Design-&amp;gt;Date format I pick yyyy-MM-dd (i.e. proper ISO date format) but the app displays years with only two numbers which is highly confusing.&lt;br /&gt;
&lt;br /&gt;
Firstly, the point of the ISO format is to be unambigous and consistent, this display makes me wonder which of the different date formats is used. Secondly, the displayed date format is not consistent with the setting (should be yy-MM-dd to be correct).&lt;br /&gt;
&lt;br /&gt;
Please add a working yyyy-MM-dd display. Thank you!</description>
<category>Settings</category>
<guid isPermaLink="true">https://help.orrs.de/2200/please-show-dates-yyyy-instead-when-that-date-format-selected</guid>
<pubDate>Thu, 07 Jul 2016 05:45:13 +0000</pubDate>
</item>
<item>
<title>Not deleting after completed delivery</title>
<link>https://help.orrs.de/1897/not-deleting-after-completed-delivery</link>
<description>After delivery they still stay on the screen I need them to disappear after I set it to the day I select</description>
<category>Settings</category>
<guid isPermaLink="true">https://help.orrs.de/1897/not-deleting-after-completed-delivery</guid>
<pubDate>Thu, 07 Jan 2016 13:09:52 +0000</pubDate>
</item>
<item>
<title>Recovery of deliveries not possible</title>
<link>https://help.orrs.de/1822/recovery-of-deliveries-not-possible</link>
<description>Hi, &lt;br /&gt;
&lt;br /&gt;
first of all thank you so much for your amazing app. :) &lt;br /&gt;
&lt;br /&gt;
I&amp;#039;m trying to restore deliveries from a backup of my old phone but it only shows me the content on the zip file. I can&amp;#039;t choose it as a backup file. I&amp;#039;m on Android 5.1.1 with app version 5.03 on the new phone and app version 5.02 on Android 4.4.4 on the old one. &lt;br /&gt;
Thanks &lt;br /&gt;
&lt;br /&gt;
Thomas</description>
<category>Settings</category>
<guid isPermaLink="true">https://help.orrs.de/1822/recovery-of-deliveries-not-possible</guid>
<pubDate>Wed, 02 Dec 2015 20:56:01 +0000</pubDate>
</item>
<item>
<title>Problems with settings and display information</title>
<link>https://help.orrs.de/1806/problems-with-settings-and-display-information</link>
<description>&lt;p&gt;I very much like Deliveries ability to sync across devices.&amp;nbsp; However, several things do not work properly. Can you advise?&lt;/p&gt;&lt;ol&gt;&lt;li&gt;“Delete completed deliveries” in Settings &amp;gt; General is set to “After one day.”&amp;nbsp; Items are not deleted after one day, or two days, or three days. They seem to never be deleted.&lt;/li&gt;&lt;li&gt;The phrase “ETA” appears only&lt;strong&gt;&lt;span style=&quot;text-decoration: underline;&quot;&gt; after &lt;/span&gt;&lt;/strong&gt;delivery has been made and is nonsensical.&amp;nbsp; For example, I had a package delivered one day ago and the app now says “Est. Delivery 2 Days.”&amp;nbsp;&lt;/li&gt;&lt;li&gt;I am a purchaser, trying to track shipments TO me, not from me. I am most interested in when the package will arrive. That information is not readily available. Can the app show Estimated Delivery Date somewhere, before delivery takes place?&lt;/li&gt;&lt;li&gt;The Web interface does not show estimated delivery date or current location, just the existence of a package but nothing about its status.&amp;nbsp; Can more columns be added?&amp;nbsp; It would greatly improve the usefulness of the app. I would like to know the last location and expected delivery date. Currently, the Web page does not even indicate that a package has already has been delivered.&lt;/li&gt;&lt;/ol&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Thanks for your help. This really is a nice app with terrific potential.&lt;/p&gt;</description>
<category>Settings</category>
<guid isPermaLink="true">https://help.orrs.de/1806/problems-with-settings-and-display-information</guid>
<pubDate>Mon, 30 Nov 2015 11:59:48 +0000</pubDate>
</item>
<item>
<title>After latest update can&#039;t take photo of barcode - gets hijacked by FedEx or USPS app</title>
<link>https://help.orrs.de/733/after-latest-update-cant-take-photo-barcode-hijacked-fedex</link>
<description>When I tap either barcode icon I get taken to the &amp;#039;use which app?&amp;#039; Android default, with FedEx and USPS apps the only options available. Any idea about a workaround - aside from uninstalling those 2 apps?&lt;br /&gt;
&lt;br /&gt;
Using paid version of Deliveries and Android 4.x.&lt;br /&gt;
&lt;br /&gt;
Love the app - grateful for all your hard work on it.</description>
<category>Settings</category>
<guid isPermaLink="true">https://help.orrs.de/733/after-latest-update-cant-take-photo-barcode-hijacked-fedex</guid>
<pubDate>Thu, 26 Feb 2015 22:01:09 +0000</pubDate>
</item>
<item>
<title>[Bug report] Settings ---&gt; Design ---&gt; Unread Indicator</title>
<link>https://help.orrs.de/622/bug-report-settings-design-unread-indicator</link>
<description>I turned off the unread indicator a couple of days ago, but I&amp;#039;ve noticed there are still visual indicators on the main app page/package list page, showing unread.&lt;br /&gt;
&lt;br /&gt;
Settings ---&amp;gt; Design ---&amp;gt; Unread Indicator</description>
<category>Settings</category>
<guid isPermaLink="true">https://help.orrs.de/622/bug-report-settings-design-unread-indicator</guid>
<pubDate>Thu, 29 Jan 2015 15:27:30 +0000</pubDate>
</item>
<item>
<title>How do I change the delivery account?</title>
<link>https://help.orrs.de/503/how-do-i-change-the-delivery-account</link>
<description></description>
<category>Settings</category>
<guid isPermaLink="true">https://help.orrs.de/503/how-do-i-change-the-delivery-account</guid>
<pubDate>Thu, 01 Jan 2015 12:06:17 +0000</pubDate>
</item>
<item>
<title>How do I change the password for the delivery account?</title>
<link>https://help.orrs.de/502/how-do-i-change-the-password-for-the-delivery-account</link>
<description></description>
<category>Settings</category>
<guid isPermaLink="true">https://help.orrs.de/502/how-do-i-change-the-password-for-the-delivery-account</guid>
<pubDate>Thu, 01 Jan 2015 12:03:23 +0000</pubDate>
</item>
<item>
<title>Help with estimated delivery showing in days?</title>
<link>https://help.orrs.de/478/help-with-estimated-delivery-showing-in-days</link>
<description>Is it possible to show the estimated delivery in the MM/dd/yyyy format instead of counting down, when checking a package information? I&amp;#039;ve tried finding an option for it, but there doesn&amp;#039;t seem to be one.</description>
<category>Settings</category>
<guid isPermaLink="true">https://help.orrs.de/478/help-with-estimated-delivery-showing-in-days</guid>
<pubDate>Wed, 31 Dec 2014 02:25:18 +0000</pubDate>
</item>
<item>
<title>Delete Completed Deliveries | not working</title>
<link>https://help.orrs.de/238/delete-completed-deliveries-not-working</link>
<description>&lt;p&gt;
	Version 4.75 Pro&lt;/p&gt;
&lt;p&gt;
	&lt;span style=&quot;font-family:arial,helvetica,sans-serif;&quot;&gt;The &#039;Delete completed deliveries&#039; option in General settings menu does not work anymore for me.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;
	It was working fine a number of updates ago but for the last few months not working.&lt;/p&gt;
&lt;p&gt;
	Having to manually set deliveries as completed.&lt;/p&gt;
&lt;p&gt;
	Anyone else got this problem?&lt;/p&gt;
&lt;p&gt;
	&lt;img alt=&quot;frown&quot; height=&quot;20&quot; src=&quot;http://help.orrs.de/qa-plugin/wysiwyg-editor/ckeditor/plugins/smiley/images/confused_smile.gif&quot; title=&quot;frown&quot; width=&quot;20&quot;&gt;&lt;/p&gt;
&lt;p&gt;
	Droid 4.4.3&lt;/p&gt;
&lt;p&gt;
	&amp;nbsp;&lt;/p&gt;
&lt;p&gt;
	&amp;nbsp;&lt;/p&gt;
&lt;p&gt;
	&amp;nbsp;&lt;/p&gt;</description>
<category>Settings</category>
<guid isPermaLink="true">https://help.orrs.de/238/delete-completed-deliveries-not-working</guid>
<pubDate>Thu, 27 Nov 2014 21:17:26 +0000</pubDate>
</item>
<item>
<title>Open Tracking Link with Deliveries App</title>
<link>https://help.orrs.de/212/open-tracking-link-with-deliveries-app</link>
<description>On my old phone a Droid Ultra when I would get an e-mail with a tracking link in it, when I would select the link I used to get a pop up asking if I wanted to open with Internet, Chrome, Deliveries, and then an always or just once button. &amp;nbsp;If I selected deliveries it would pull the open in the Deliveries app as a new delivery and automatically fill in the tracking number and the carrier. &lt;br /&gt;
&lt;br /&gt;
I recently got a Samsung Galaxy S4 and now when I click on a tracking link I don&amp;#039;t get the option to open it with the deliveries app. &amp;nbsp;Is there a setting I&amp;#039;m missing, or is this just an issue with the phone itself? &amp;nbsp;Any info would be appreciated. &amp;nbsp;Thanks!</description>
<category>Settings</category>
<guid isPermaLink="true">https://help.orrs.de/212/open-tracking-link-with-deliveries-app</guid>
<pubDate>Thu, 13 Nov 2014 16:29:38 +0000</pubDate>
</item>
<item>
<title>Is there a time zone setting in the app?</title>
<link>https://help.orrs.de/130/is-there-a-time-zone-setting-in-the-app</link>
<description>Times displayed when looking at status updates for any packages in the app are always off by 1 hour in the future.</description>
<category>Settings</category>
<guid isPermaLink="true">https://help.orrs.de/130/is-there-a-time-zone-setting-in-the-app</guid>
<pubDate>Thu, 09 Oct 2014 00:22:58 +0000</pubDate>
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