royal mail is not showing tracking events when another app shows it ok

Question

the description says it all..... setting carrier as royal mail accepts it without error message but doesnt show updates at all i have Trackchecker too and that is working fine,also the royal mail detailed carrier when set unable to  get data error but on Trackchecker it does.i upgraded to pro because i like your app very much but i need royal mail to work as i get a lot via them.

hermes works ok and so does dpd

Answer 1

Hey,

apologies for not getting back to you earlier.
I wasn't able to find issues with the normal Royal Mail courier in the app. Does it still not work for you? If so, could you please supply the tracking ID in question so I can evaluate it properly?

Royal Mail (detailed) will be fixed in the next update.