0 votes
in Device synchronization by (120 points)
hi there
 now i can't use amazon in this app
because it is says
you made to much attempt and we blocked your sign in you need to contact amazon
coustmer service
 and i did that and i reset my password
but nothing happened can you help me

1 Answer

0 votes
by (45.6k points)
Thanks for the request.

Please make sure that the password you added in the app is the same as your new, changed password. Please also make sure that you have no active deliveries in your list that still have the old password as they will also cause the block.

Lastly I recommend changing your IP address after removing the Amazon account from your sync settings and adding it again after the IP change.
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