SEUR courier not working

Question

I recently bought books on Amazon.

Amazon ID works for tracking without any issue. Nonetheless when Amazon sends the parcels they indicate the courier and adds tracking number.

In my case the courier is SEUR and the case is that Amazon and SEUR shows information about the parcel while the app doesn't, so i understand the app is not working with SEUR.

Answer 1

Hey,

sorry for not getting back to you earlier!

Could you please send the relevant tracking information to deliveries@orrs.de so I can take a proper look at it?

Also, please let me know if you get a "Amazon has supplied further tracking information" message in the original Amazon entry. If so, please include a screenshot of it in your email.

 

Sorry for the inconvenience!