Shortcut suddenly doesn't work after updating! (says no program found when trying to start)

Question

I love your program and am using the Pro version!  ;-)

After updating(not the latest version, but the one before this, if I remember correctly)my android shortcut don't work anymore. And I think it is a language translation problem. I use the danish version, but after your latest version change, you changed the shortcut name from "Forsendelser" to Deliveries....making me think, that someone forgot to translate to danish, and makes the shortcut look for the wrong file-name!  ;-)

Answer 1

Hey,

thanks for the feedback!

If anything I reverted the unintentional change - the app branding is supposed to be Deliveries in most languages. The reason for your issue is something else - with the 5.0 update, I changed the way the app is launched which can cause the launcher shortcuts to stop working or disappear.

Is this issue only happening with a shortcut you placed on your home screen or does it also not work in the app drawer (where all your apps are listed)? I recommend rebooting the device which could clear the cache and possibly fix (or remove) the launcher shortcut. If that doesn't help, you'll probably need to reinstall the app from Google Play but that would really be the last resort.

Sorry for the inconvenience!

Comments

I launched the app from google's Play store. The auto created shortcut on my homescreen didn't work anymore.  I just fixed it by uninstalling the app on google play and then re-installing again. And luckily it worked and no need to re-enter my purcase information data!  :-)

But thought you might like to know about the issue, if more reported similiar problems!  ;-)

Kind regards

Daniel