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+1 vote
How do you add a new tracking number on the new web site?

I don't seem to be able to add new deliveries on the web site.

The "add" button seems broken currently and doesn't work.

Can you fix this problem, please?
asked in Website by

1 Answer

0 votes
Please try to refresh the page. If that doesn't help, disable your ad blocker on my website - there are no ads but they can be a little too aggresive on Javascript sometimes.
answered by (33.6k points)
I don't have an ad-blocker.
I use latest version of Chrome.
The "Add Delivery" button doesn't work at the moment.

I just tried in Firefox - it work with firefox.

Chrome is not working.

I hope this helps.
Chrome is my main browser so I pretty much only test with it. As it works fine for me, there must be some other reason.
If you right-click on the website and choose "Inspect Element", is there a red cross on the top right of the window that appears? If so, please click it and copy-paste the errors that are displayed.
Yes.
When I right click the "Add Delivery" button and choose "Inspect Element" it does show 1 error:

Uncaught ReferenceError: showLoading is not defined

That's what it shows.

I also closed Chrome and re-opened it - same thing.

I hope this helps.
That means it doesn't load the Javascript files properly. Could you try hitting refresh (F5) 2-5 times to see if it works then? I really believe this is a cache issue which I cannot fix on my side :-(
OK.
I hit F5 4-5 times and now it works!

You were right, it was a cache issue!
Thank you so much!
You are the best!
Perfect, let me know if you run into any other issues!
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