+2 votes
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1 Answer

0 votes
by (44.7k points)
Hey,

thanks for the request.
Currently, there are no known issues with the two couriers you named.
Could you supply the tracking IDs in question via email to deliveries@orrs.de so I can take a proper look at it?
by (190 points)
Hey, I'm in the same position, when I enter my tracking numbers into eBays tracking field, the app does sync this correctly, but when I choose the DHL Express within eBay it comes up as an Unknown within the app,   this would be great if you could include a Tag Mapping feature within the app, and also if we could assign the customers ebay ID as the title instead of the full title name (The reason I ask this is because we sell multiple items of the same product on a daily basis and it's hard to keep track from the app it's self)

Thanks again, Jamie.
by (44.7k points)
In this case, the app probably gave a status message like "Further tracking information..." including the tracking ID set in eBay.
I'd appreciate if you could send that message either as text or screenshot to deliveries@orrs.de so I can check what courier tag is missing from the automatic detection.

As for the customer ID as title: I've added it to the ToDo list but it's already extremely long so it probably won't happen in the near future, sorry!
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