payent pro version canceld

Question

I paid through ideal rabobank but transaction was canceled.

How do we solve this because bb is paid

Answer 1

Thanks for your message.

Unfortunately, all payment matters are handled completely by the store your purchase the pro version at. For payment issues, please contact the store customer service directly as I have no control over it.

If you tell me which store you installed my app from (Google Play / Amazon App Shop / BlackBerry World) and in which country you live, I can try to find a link to their customer support for you.