+3 votes
in Device synchronization by (170 points)
When I try to add my Amazon account I receive the following error message:

"Synchronization failed - No orders found! - Most likely you entered incorrect login credentials"

However I know my login credentials are correct as I verified with Amazon app and website.

Renders the app kind of useless to me. Amy help would be greatly appreciated!

1 Answer

0 votes
by (37.5k points)

Thanks for your feedback!

I've added the following information to the status page of the app:

Amazon currently requires two factor authentication via email from more users. While I am working on supporting it in the app, the only workaround for now is to enable proper two factor authentication in your Amazon security settings.

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