+1 vote
in Notifications by (470 points)
closed by

With the update to v5.6.1, my specific sound notification isn't being honoured.  The system default sound is being utilised.

Checking settings on my Galaxy S8 & Galaxy Tab S devices, all are unchanged; the requirement for my specific sound entry is in place.

closed with the note: Fixed by the genius, oRRs, working on all devices now.  Thanks.

1 Answer

+1 vote
by (37.5k points)
What Android version are those devices on?
by (470 points)
Samsung Galaxy S8:  9

Notification sound settings are under the "More options" that directs me to the system notification settings.  Whereby, Important & Statuses are both set to my specific sound, 'Temple Bell'.


Samsung Galaxy Tab S:  6.0.1
Being an older unit, is set within the APP itself as Notification sound, also being 'Temple Bell'.
by (470 points)
edited by
Sound, 'Temple Bell', in question is:  S_Temple_bell.ogg -- an original Samsung file.

I have converted/renamed this to a WAV, as a tester:  Temple Bell - Deliveries.wav

Copied to "Notifications" folder on the internal memory/card of both devices and pointed the Deliveries APP to it.

Android 9 device = Good
Android 6 device = no good, still a default sound (will try more options, later)

. .. ... .. .

Did some more testing, including converted that WAV back to OGG:

Android 9 device = Good
Android 6 device = no good, still a default sound

Even tried other sounds in the folder, simple names, etc, without success for Android 6.
by (37.5k points)
I identified the issue on Android devices below 9 and will fix that soon. Thanks for your help and sorry for the inconvenience!
by (470 points)
Well done.  We're all glad that you are active here and have reacted, understood and will perform a bug fix.  It is very much appreciated.
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