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Pro-version not recognized
+2
votes
asked
Jul 30, 2020
in
Notifications
by
tvande
(
180
points)
I purchased the full license earlier today and am having trouble getting my Chromebook to realize that I am registered.
I've looked at the help site (that you mention in the register screen) and have done all that (reboot, reinstall, cleared cache, stopped app, wiped memory etc). Still no joy.
I had tried the free version and set up an account with your site (
hotmail.com
) but my Google play account is different
@gmail.com
.
I have myid
@gmail.com
set in both apps, but still does not pick up that I am registered.
android
pro
synchronization
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1
Answer
0
votes
answered
Jul 30, 2020
by
tvande
(
180
points)
Something happened overnight and the Chromebook is now saying pro version. If someone did something, thank you. I suspect the info just time to process somewhere along the line.
This has now been resolved.
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