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I have two items being tracked via Canada Post that have events on their web site tracking from Dec 24 onward, none of which have updated in the app. As far as the app i concerned these items are still at the last scan point before their destination, but the packages are here - in one case since Dec 28. UPS and FedEx tracking seems unaffected.
asked in Couriers by (120 points)

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Hey,

thanks for the request and sorry for not getting back to you earlier.

Do you still have this issue? If so, please send the tracking ID in question to deliveries@orrs.de so I can take a proper look at it.
answered by (33.3k points)
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