Cannot create an account in the App. How to proceed?

Question

Hi,

I have been using your App for a while and thought I would get the Pro version to support you as it is a great product. Now that I have the Pro, I wanted to use the Sync function but when I tried to set up my account in the App it is telling me: "account already exists or the Google Services on this device send invalid login information".

Not sure how to proceed. Help please?

Answer 1

Hey,

thanks for your request and support.

It seems that there already is a Deliveries account with your email address and a password you chose. This means that you currently cannot use the Google login option.

If you want to change this, please send an email to deliveries@orrs.de from your Google email address asking me to delete your account. Afterwards, you can re-register using the Google login option.

Sorry for the inconvenience!