+1 vote
in Other by (140 points)
by (3.4k points)
How can anyone answer your question since you didn't post the simplest data.
First, you didn't state any details about the delivery. Where the items were purchased, what carrier delivered the items, and what country you are in.
Second, failed to post the details about the phone and Android version , and the version number of the application.  And do not dare say, 'the latest version.'

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