USPS down? Web Tools has been retired effective January 25, 2026.

Question

I get this message when i force sync a usps tracking entry:

Web Tools has been retired effective January 25, 2026.  For migration support, go to https://emailus.usps.com/s/usps-AP.

This is on Android APP

Comments

This is the final straw for me. UPS broken for years now (FedEx was broken for many months last year) - and now USPS. Are you kidding me? - I have migrated to the product called 'Aftership' available in the USA on the Google Play Store - which works SO much better (Except NO support for Amazon).  I will continue to use this for Amazon only  (until that breaks again too). Shame - this used to be one of my favorite products. Support just not able to maintain this product adequately. So many carriers not working - (in additional to the major US carriers). Really, just total crap now.

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Hey there - I know others have told you (sometimes in less than friendly terms) that USPS changed their API (https://www.usps.com/business/web-tools-apis/documentation-updates.htm). Web Tools was deprecated as of Jan 25, 2026.  We would love to know if/when this will be addressed.

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The web api seemed to have a buffer time during which it continued to work, ~1 month past the declared deprecation date.  But this past week it finally ended.

Would appreciate a programming update for those of us who use USPS, thank you!

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You can't blame this apication when services like UPS change their site to block applications from capturing data.

I know you are aware that this application does not rely on a cloud server to obtain the data and it does not track any of your data.

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Why do you speak from a position of authority?  As far as I can tell you are just a troll.  I see nothing that says you are on the dev team or a representative of the developer.

You last message shows this in glaring lights - the USPS announced this change with nearly a year of notice and provided an extra months grace period.

We can ask/blame the developer as to why this announced change was not incorporated into the development cycle.

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Todd, I agree wholeheartedly. I am indeed annoyed and do in fact hold  the developers/app team accountable for failing to anticipate these apparently 'well published' USPS changes - and doing nothing. The USPS platform is wide open - and gives developers open access along with the tools - they just have to use them. I further 'blame' the development team of being extremely poor communicators (Almost never commenting or acknowledgeing anything on these forums) - and very slow to respond to critical problems like this USPS issue. They further relegate support of their product to the community - and we have to deal with these baffoons and fanboys - defending their part time nonexistant support of their app.