Tracking for Colissimo (FRANCE) doesn't work from 1 week... Could you fix that?

Question

Hi,

I've already sent an e-mail, a few days ago, to tell  to the developper that the tracking for COLISSIMO, in the app "DELIVERIES", doesn't work since the 14th February. Indeed, when I try to track a COLISSIMO package, I get the status: "None" ("Aucun" in French).

But on the website, (http://www.laposte.fr/particulier/outils/suivre-vos-envois), everything works fine...

Dear Oliver Rennies, please, could you fix that  problem quickly? Thank you in advance.

Stixen

Answer 1

Desperate for an update

Comments

Hi,

What do you mean?

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The app needs a serious update to ensure colissimo is working. I paid for the premium last year and now it no longer updates.

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Yes and the worst is that the developper doesn't answer neither to the e-mails nor to the questions in this forum...

Normally, people who have paid a premium license must have a dedicated support...

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I'm not sure what we can do about it

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Hope and wait :(

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I'm working on it and expect to release the update fixing Colissimo this weekend. Sorry for the long wait!

Answer 2

This issue is still reoccuring

Answer 3

I'm working on it and expect to release the update fixing Colissimo this weekend. Sorry for the long wait!

Comments

Hi Oliver,
Ok, I am waiting for this update.
Thank you.

Answer 4

Thank you Oliver, I've just downloaded the version 5.3 and the Colissimo issue is fixed ;)