Amazon Logistics integration in new version of app

Question

So the latest version of the deliveries app has Amazon Logistics but it's from the accounts side & not the carrier side. I went back in my history to 1 of my packages that was delivered by Amazon Logistics & refreshed it to see if it would add the package process but it didn't. When I went down to the tracking #, it still says unknown carrier & when I clicked the list of carriers, Amazon Logistics wasn't on there still.

Answer 1

Thanks for your message.

This is because for existing deliveries, the app already created a partial delivery with the provider set to "Unknown". To test the integration for old orders, you'd need to delete that partial delivery first and refresh afterwards. Because of the the way the Amazon integration works, the more detailed status messages will appear below the default Amazon status messages though so you might need to scroll down (again this is only the case orders that are tracked after they have been shipped instead of being continuously refreshed after placing the order).