+4 votes
in Device synchronization by
HI,

Account is a pro user but login to website keeps saying it is for Pro User only, credentials does not match need to create account in App.
related to an answer for: Can not access Mobile and Web app.

2 Answers

0 votes
by (44.7k points)

Did you make sure that the pro version is active on all devices that are linked to your account?

0 votes
by (160 points)
I had to "Revoke connection" on my phone, then log back in.

It's under settings and synchronization.
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