0 votes
in Couriers by (200 points)
Hi

Relais Colis tracking is not still working for some parels

It seems like recipient name is not still required for some parcels :

Example for parcel tracking not working in app : VD317004488101 (Vinted) => no name required on Relais colis website

But it is working for (90853190000419 Cdiscount with my name ) => no name required on Relais colis website

Thanks for your action

1 Answer

0 votes
by (40.7k points)
Thanks for letting me know. Looks like quite a bit changed there, so I'll make the name optional in the next update.

That said, they also changed how they prepare tracking IDs before requesting information from their service, which I cannot fully test.
If you ever come across a tracking ID that requires you to manually enter the brand on the website (e.g. VINTED) or that only works with your name, please let me know!
by (200 points)
Thank you for your answer

I have only those two parcel numbers. It looks like brand and name are not required on the website.
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