0 votes
in Device synchronization by (120 points)
My old phone is stuck on Deliveries v5.7.2, so the sync feature no longer works. Therefore I attempted to use the Backup feature, but no matter whether I try to save the file locally or in the cloud, the app stalls at a popup titled "Loading", with the content "Loading..." with a spinning circle. After several hours I forcibly closed Deliveries and checked the export destination; the output file is there but has a size of zero. I do not have root access on this device - is there a way to manually migrate the app data or get the backup function working?

Thanks

1 Answer

0 votes
by (42.7k points)

Unfortunately, I'm not sure what could be causing the backup to fail, it's a pretty basic implementation. Did you try with and without the "Compatibility mode" in the backup settings?
You could try choosing a different app in the saving dialog (e.g. your email app).

Apart from that, I don't really see an option, as the app data cannot be accessed manually without root and creating a custom version of the app just for this is out of scope, seeing how long my ToDo list the app is right now sad

by (120 points)
edited by
Thanks for the quick reply. I didn't realize that final option was for compatibility... I have now tried that as well with no change.

I haven't looked into rooting for a long time, but I may be able to achieve this temporarily... Can you tell me the storage location that I would need to access? (Android 4.4.4)

Also, when I start the export process I am not prompted for an app to use - do you know which default association I need to reset?
by (120 points)
bump bump bump :-)
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