+41 votes
in Device synchronization by (260 points)
UPS website sync is ok but Deliveries App is unable to sync.
by (120 points)
I can also confirm. UPS updates will not sync to the app. Flash message "Error loading Data"

Began about the same time as Kevin.

Service: UPS (US if that matters))

Android

v5.7.22
by (340 points)
Same here.  The "show in browser" link does work, however.
by (3.4k points)
UPS changed the way the page is loaded and updated. The current page now uses JavaScript to load the data after the page is displayed.
by (340 points)
Hoping a fix is on the way where they can parse the data.
by (100 points)
Are you guys working on a fix? If so, do you have an estimate as to when you'll have it fixed?

1 Answer

+15 votes
by (45.5k points)
selected by
 
Best answer

I'm actively working on this, but cannot promise anything nor give an ETA.

There's a high chance I will need to (temporarily) remove native support for UPS and only display their website in the app, as I already sunk 3 full work days into it and didn't find a solution.

I'm also re-evaluating their API usage restrictions in hopes that I can use it, but at the very least that would require me to tunnel all UPS requests through my own server and I'm not sure how much it can handle indecision

Sorry for the inconvenience and wait!

by (3.4k points)
I can give you a website in the US so you can split up the traffic.
by (170 points)
I'm in the US and also have a server that I can donate some bandwidth.
by (130 points)
while this has been down i have started using another app, it is NOT as good as when this app is fully functioning due to its lacking in user configurability, however their data acquisition is very good, the updates seem to be very smooth and without issue even with DHL and FedEx.  perhaps investigating their API to find a solution for the updating with those carriers could help?
by (170 points)
what app is that?
by (100 points)
Perhaps you could include an option to use one's own API keys to query services like UPS?
by (100 points)
I'm also able to donate a large amount of server space if needed. Feel free to reach out.
by (3.4k points)
Let me rephrase my comment. I will pay, in advance, the yearly cost for you to have a website in the U.S. You will have full control and ownership of the site.
by (140 points)
Can you look at how AfterShip is doing it? They have both fedex and ups and DHL working
by (140 points)
I'm using AfterShip, ups fedex DHL all work
by (3.4k points)
edited by
There is a reason AfterShip works and Deliveries does not. They use different  methods and I will explain in a later message.
by (140 points)
it is funny you say that Gary as i followed a link in that issue to this one based on your direction. Perhaps you should make up your mind

commented Jun 20 by Gary Funk (3.0k points)
The very same post you would have found yourself if you took 30 seconds to actually look.

https://help.orrs.de/7091/ups-sync-is-down-as-of-05-24-23
by (3.4k points)
You are correct. I don't know how I got the these two messages confused, but clearly I did. Thank you for bringing this to  my attention. This is the post that I want to explain why AfterShip, Route, Shop and others work and Deliveries does not.
by (170 points)
So why does Aftership work and deliveries doesnt?
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