+7 votes
in Device synchronization by (740 points)
Shipments with USPS always showing "No Status" even though the same tracking number copied and pasted into tracking through USPS web site shows status updates.  Multiple entries.

1 Answer

0 votes
by (3.3k points)
If you search here you will find a post that details why it will not sync.
by (740 points)
I did before my post and just now due to your comment.  Nothing, just others with similar complaint and no answer.
by (3.3k points)
Oh crap.  I read that as UPS.  j have to start wearing my glasses in bed.

Let me see if I can find why you might be having an issue.
ago by (340 points)
Hey there - I know others have told you (sometimes in less than friendly terms) that USPS changed their API (https://www.usps.com/business/web-tools-apis/documentation-updates.htm). Web Tools was deprecated as of Jan 25, 2026
ago by (740 points)
The full Web Tools API platform is retired as of January 25, 2026. To avoid any service disruptions, migrate to the new USPS APIs. Contact USPS API Support for help
ago by (340 points)
I hadn't had a problem until the API was retired.

If this doesn't use the API, why do we see the API deprecation notice in the app during the refresh?
ago by (3.3k points)
What version of Deliveries are you using
ago by (340 points)
I am on version 6.0.2(1975)
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